Handover Officer

About OSUS

Established in Riyadh in 2006, OSUS has grown into a pioneering real estate developer committed to leading next-generation commercial, residential, and mixed-use projects. Their work focuses on integrating innovative design and modern technology to enhance both individual and business user experiences. Emphasizing the future of urban planning, OSUS specializes in mixed-use developments that combine living, working, commercial, and entertainment spaces into cohesive, multifunctional environments, supporting vibrant communities aligned with Saudi Arabia's Vision 2030.

Key Responsibilities

• Arrange and oversee unit handover meetings with clients.
• Perform joint inspections of units to ensure readiness for handover.
• Communicate unit details, warranty coverage, and post-sale processes to customers.
• Manage all handover-related documentation in accordance with real estate protocols.
• Record and track any defects or issues, coordinating resolution with technical teams.
• Address customer questions and complaints with professionalism and prompt attention.
• Maintain and update customer and handover status information within the CRM system.

Qualifications and Skills

• Excellent communication and customer service skills.
• Understanding of real estate handover procedures and regulations.
• Strong problem-solving capabilities.
• Experience with Customer Relationship Management (CRM) software.