Executive Assistant to CEO

About Airwallex

Airwallex is a comprehensive payments and financial technology platform enabling global businesses to seamlessly manage accounts, payments, treasury, and embedded finance with proprietary infrastructure and software. Supporting over 250,000 clients worldwide—including notable names like Brex, Rippling, Navan, Qantas, and SHEIN—the company operates from 27 offices globally with a team of over 2,300 skilled professionals. Headquartered in Melbourne and valued at $11 billion, the company is backed by leading investors such as T. Rowe Price, Visa, Mastercard, Robinhood Ventures, and Sequoia.

Team Overview

The Operations team is integral to ensuring smooth service delivery and operational efficiency. Focusing on improving processes, workflow optimization, and outstanding customer support, the team supports company growth by embedding best industry practices and fostering an excellent customer experience aligned with Airwallex’s mission to empower businesses worldwide.

Role Summary

The Executive Assistant to the CEO will serve as a trusted intermediary for the executive, managing interactions with internal and external stakeholders and enabling the CEO to focus on high-priority initiatives. The role demands excellent organizational, communication, and administrative capabilities to manage and prioritize incoming requests within a fast-paced environment featuring diverse responsibilities.

Key Responsibilities

• Manage complex business and personal calendars across multiple time zones.
• Serve as the main contact for stakeholders seeking the CEO's time or action.
• Organize internal and external meetings including agenda preparation, venue and technological arrangements, and minute-taking.
• Handle travel plans for the CEO and family—including flights, hotels, transfers, itineraries, visas, and local formalities.
• Oversee business expenses, personal invoicing, bill payments, and insurance reimbursements.
• Coordinate household operations including vendor and housekeeper management.
• Arrange reservations, meals, and appointments for the CEO and family.
• Conduct daily errands and respond to situational requests efficiently.
• Manage logistic aspects for personal events, appearances, or engagements.
• Administer administrative tasks related to the executive’s private venture fund.
• Assist in preparing documents and presentations as needed.

Candidate Profile

Qualified candidates will possess the following attributes and experience:

• A university degree and a minimum of 6 years' experience as a Personal or Executive Assistant supporting a CEO or Founder.
• High integrity, reliability, and discretion handling confidential and sensitive matters.
• Composure and calmness under pressure.
• A proactive and eager attitude toward new challenges and opportunities.
• Comfortable using modern startup technologies such as Slack, Google Suite, Confluence, Zoom, WeChat, and WhatsApp.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Outstanding verbal and written communication skills in English and Mandarin.

Additional Information

To safeguard applicants from fraudulent recruiters, Airwallex will never request sensitive personal details or payment during recruitment stages. Official communications will be sent from an @airwallex.com address. Candidates should apply through official channels only. Airwallex does not accept unsolicited resumes from recruiters and will only engage with them upon formal agreement. Equal opportunity is a core value; all hiring decisions are based on merit without discrimination.