Executive Assistant / Senior Executive Assistant

About Salesforce

Salesforce is recognized as the leading AI-driven CRM platform where human agents collaborate to ensure customer success. The company fosters an environment where ambition meets innovation and integrity is central to all endeavors. As the workplace evolves, Salesforce seeks dynamic individuals passionate about advancing business and society through AI and innovation.

Department Overview

Our Executive Assistants team comprises experienced professionals who provide essential support to senior executives worldwide. These team members act as strategic partners, maintaining the executives' focus on organizational objectives while embodying Salesforce's culture and values.

Role Summary

This role offers the opportunity to join a cohesive and dedicated team that values collaboration, service excellence, and organizational growth. Each Executive Assistant customizes their approach according to their executive’s responsibilities, preferences, and communication style, within Salesforce’s diverse and supportive environment.

Key Responsibilities

• Organize daily schedules to enable executives to fulfill their commitments efficiently and systematically.
• Arrange and coordinate various meetings, including team, full staff, all-hands, off-site sessions, one-on-ones, and engagements with customers.
• Manage calendar priorities proactively by considering customer interactions, project timelines, fiscal periods, team objectives, and major events such as Dreamforce.
• Book domestic and international travel in compliance with company policies, addressing visa requirements, costs, and documentation.
• Collaborate effectively with personnel across different departments and senior leaders inside and outside the organization, recognizing key stakeholders.
• Support business meeting logistics including catering and event planning as needed.
• Perform additional administrative tasks and project support upon request.

Required Qualifications

• Must be based in the specified locations and willing to work onsite three days per week in a hybrid arrangement.
• A minimum of five years of relevant administrative experience, preferably within a global software company.
• Demonstrated proficiency in administrative tasks with strong attention to detail, organization, and adherence to procedures.
• Experienced in managing virtual meetings using platforms like Zoom, Webex, GoToWebinars, Google Hangouts, and conference calls.
• Excellent teamwork abilities with confidence to suggest improvements and work collaboratively.
• Skilled in relationship management and capable of cultivating a broad professional network within the company.
• Intermediate project coordination experience.
• Strong verbal and written communication skills suitable for interaction with senior leadership and external partners.
• Experience collaborating with senior management in dynamic and innovative settings.
• Familiarity with large administrative teams.
• Proficient in Google Suite (Gmail, Docs, Drive, Google Meet). Knowledge of Quip, Slack, Salesforce, and Tableau is advantageous.

Preferred Attributes

• Strong customer focus.
• Agility and adaptability to changing priorities.
• Proven ability to manage multiple projects under pressure and meet deadlines consistently.
• Willingness and ability to continuously acquire new skills and tackle new challenges.
• Curiosity and understanding of the company's global culture and organizational structure.
• Capability to handle confidential information with discretion.
• Clear, thorough communication with diligent follow-up.

Additional Information

Salesforce is committed to diversity, equity, and inclusion, providing a workplace free from discrimination and offering equitable hiring and compensation practices. Reasonable accommodations are available upon request during application and recruitment processes. In the U.S., compensation varies by location and factors such as skills and experience, typically ranging from $81,800 to $145,200 yearly, with higher pay ranges applicable in selected metropolitan areas.

Accommodations

Requests for reasonable accommodations during application or hiring can be submitted through designated channels to ensure an inclusive recruiting experience.