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Voice Agent - US Non-IT Staffing
Secunderabad, Telangana, India · Full Time
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- Experience
- 5+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- B.Tech
- Eligibility
- Candidates with a bachelor's degree and 5+ years of relevant US non-IT staffing experience, especially in voice-based roles, can apply.
- Resume
- Required to apply
Where you'll work
Job description
Role Overview
This position is for an experienced Voice Agent supporting a US non-IT staffing team. The role is based in Hyderabad/ Secunderabad, Telangana, and requires working from the office in a night shift setup. The employer is seeking someone with a strong background in voice-based communication, US client and candidate interaction, and fast-paced staffing operations.
What You Will Do
- Place outbound calls to candidates in the US regarding relevant job opportunities.
- Answer incoming calls and handle candidate questions in a professional manner.
- Maintain a smooth and positive experience for both candidates and clients through prompt communication.
- Work toward daily, weekly, and monthly targets for calls and productivity.
Required Background
- At least 5 years of experience in US non-IT staffing with substantial voice process exposure.
- Excellent spoken communication skills are essential.
- Strong command of objection handling is mandatory.
- Good understanding of the US recruitment process and staffing workflow.
- Hands-on experience with ATS, CRM systems, and job portals.
- Ability to manage multiple tasks in a high-pressure, fast-moving environment.
- Strong interpersonal skills, along with negotiation and relationship-building ability.
- Bachelor’s degree in any discipline.
Work Details
This is a full-time, onsite role in Hyderabad (work from office). The shift is at night.
Application Note
Interested candidates were asked to share their resumes at [email protected] for consideration.