- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Eligibility
- Candidates with relevant hands-on Jira administration and automation experience who can work independently and collaborate across teams.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This position focuses on running and improving Jira environments so teams can work more efficiently. The role calls for strong practical experience with project setup, automation, query writing, and issue resolution, along with the ability to work with different business groups and turn their needs into well-structured Jira solutions.
Core responsibilities
- Set up and maintain Jira projects, including workflows, schemes, issue types, and access permissions.
- Build, deploy, and troubleshoot advanced Jira Automation rules in live production systems.
- Write and refine JQL queries for dashboards, reporting, and analysis.
- Own Jira configuration tasks independently and keep improving processes with limited oversight.
- Work with cross-functional stakeholders to convert business requirements into effective Jira workflows and automation.
About the team
eClerx is a global productized services company that combines people, technology, and domain knowledge to improve business outcomes. The organization serves clients across financial services, telecommunications, retail, and high-tech, and has operated since 2000. With more than 18,000 employees worldwide, the company emphasizes smart automation, data-driven insight, and hands-on growth opportunities.
Equal opportunity statement
eClerx provides equal employment opportunities to all qualified applicants and does not discriminate on the basis of race, color, religion, sex, national origin, disability, veteran status, or any other legally protected characteristic, in line with applicable law.