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US Collections and Sales Associate
Gurugram, Haryana, India · Full Time
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- Experience
- Any
- Salary
- INR 35,000 – INR 75,000 / month
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Eligibility
- Candidates with good communication skills who are comfortable working on US collection, international voice, and sales processes in a BPO setting.
- Resume
- Required to apply
Where you'll work
Job description
Overview
This role focuses on handling US collections and sales activities for a BPO environment. The position involves speaking with international customers, managing recovery efforts, and supporting a high level of customer satisfaction through effective communication.
Key Responsibilities
- Handle US-based collection calls with a focus on debt recovery and credit collection.
- Work on international voice processes and communicate clearly and professionally with customers.
- Contribute to customer satisfaction by resolving conversations effectively and maintaining a positive customer experience.
- Support sales-related interactions as part of the role.
Compensation
The salary range shared for this position is INR 35,000 to INR 75,000, along with uncapped incentives.
Perks and Benefits
- Provident fund
- Gratuity
- Performance bonus
- Sales incentives
- Travel allowance
- Overtime allowance
- Office cab/shuttle
Work Location
This is an onsite opportunity in Gurugram, India.
About the Employer
Forvias Talent Solutions is associated with True Voice Hub, a Gurgaon-based BPO services company specializing in call center outsourcing, quality monitoring, and CSAT measurement.