Traffic Support Attendant

Job summary

Player 15 Group is the sports and entertainment organization behind the Phoenix Suns, Phoenix Mercury, Valley Suns, and Mortgage Matchup Center. Based in downtown Phoenix, the company is guided by passion, creativity, innovation, and a people-first approach. The team works in a fast-moving, collaborative setting where every employee helps shape fan experiences, team success, and community impact.

The organization is looking for a Traffic Support Attendant to help guests with parking operations at the Mortgage Matchup Center Garage, Jefferson Street Garage, and Chase Field Garage. This role centers on guest assistance, traffic control, parking direction, event support, and keeping the facilities clean and functional before, during, and after events.

Key responsibilities

• Welcome guests into parking areas and guide them to open spaces.
• Respond to parking questions and provide helpful, service-focused support.
• Keep assigned parking zones tidy, organized, and presentable.
• Collect trash and handle small maintenance tasks when needed.
• Help set up and take down barricades for events and traffic management.
• Follow all safety rules and facility procedures.
• Coordinate with teammates to solve parking and traffic issues.
• Support operations before events, during events, and after events.
• Maintain dependable and consistent attendance.

Experience and skills

• At least 6 months of experience in customer service.
• Strong communication and guest-facing service abilities.
• Comfort handling problems in a busy, fast-paced setting.
• Ability to work both independently and collaboratively.
• Availability for a flexible schedule, including evenings, weekends, and holidays.
• Bilingual ability is an advantage, though not required.

Physical requirements

• Must be able to work indoors and outdoors in changing weather.
• Will need to stand for long periods.
• Must be able to walk extended distances and use stairs.
• Frequently required to bend, move equipment, and lift up to 30 pounds.
• Must be able to stay on duty for the full length of events.

Team culture

The company believes strong organizations are built by strong people. It promotes an in-person, collaborative environment where team members feel supported, empowered, and connected. People who take ownership, show initiative, and bring a proactive “I’ll do it” attitude are especially valued.

The workplace is designed to support career growth and to create an environment people enjoy being part of every day.

Benefits and perks

• Competitive medical, dental, vision, life, and disability coverage options.
• Paid vacation, sick leave, volunteer time, and company holidays.
• 401(k) plan with company matching.
• Team experiences throughout the year, such as offsites, catered lunches, coffee stands, ice cream trucks, and more.
• Team merchandise and employee discounts at the Team Shop and online store.
• Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sports and concerts when available.
• Access to amenities including a full fitness center with locker rooms and showers, indoor and outdoor basketball courts, a pickleball court, a golf simulator and putting green, and an on-site cafeteria with collaborative spaces.

Equal opportunity and additional notes

Player 15 Group is committed to building a diverse workforce. Qualified applicants are considered without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.

This job description is not intended to include every task or responsibility associated with the role. Duties and expectations may change at any time, with or without notice.

Questions about the role can be directed to the Talent Acquisition team at the company’s recruitment contact email.