Telesales Executive

About the Role

This position requires engaging customers through phone communication to support sales efforts, maintain strong client relationships, and meet designated call and sales targets. The role demands a customer-centric communication style to effectively promote products and services.

Responsibilities

• Accurately document customer purchase orders and process transactions.
• Contact existing and prospective customers to market products and services.
• Identify potential leads to support the external sales team.
• Manage customer accounts ensuring satisfaction with offerings.
• Foster lasting customer relationships to encourage repeat business.
• Utilize prescribed sales scripts to overcome objections and convert sales.
• Acquire thorough product knowledge to recommend items suited to customer requirements.
• Consistently meet daily and monthly objectives for calls made and sales achieved.

Requirements

• Graduate degree or equivalent qualification is mandatory.
• 1 to 6 years of experience in telesales involving both inbound and outbound calls.
• Proficiency in English and Hindi communication skills, both verbal and interpersonal.
• Strong inclination and enthusiasm towards sales activities.
• Candidates should not exceed 33 years of age.