AIA Singapore

Telemarketing Analyst (Citibank)

AIA Singapore

Singapore · Full Time

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Experience
2–5 yrs
Salary
Openings
1
Posted
3 weeks ago
Work mode
In office
Education
O Level or higher
Eligibility
Candidates with at least an O Level qualification and 2 to 5 years of relevant outbound calling, telemarketing, or telesales experience in the financial sector may apply. BCP, PGI, and HI certification holders are welcome, although these certifications are not compulsory.
Resume
Required to apply

Where you'll work

Job description

About the Opportunity

This role sits within AIA Singapore’s marketing, distribution, and partnership function, supporting the company’s mission to help people live healthier, longer, and better lives. The position focuses on direct selling to retail customers through telemarketing and online channels, with the aim of meeting personal and team sales goals as well as broader business targets.

Role Purpose

You will be responsible for driving sales of AIA products and services by engaging prospects, understanding their needs, and recommending suitable solutions. The job requires a strong focus on conversion, quality, and regulatory compliance while working toward individual and team quotas.

Key Duties

  • Make outbound telemarketing calls to partner-supplied leads and work toward sales targets.
  • Identify customer needs and match them with appropriate product recommendations.
  • Turn partner leads into completed sales using telemarketing methods.
  • Carry out all calling activities in line with regulatory requirements and quality standards.

Candidate Profile

The employer is looking for someone with at least an O Level qualification or above, along with 2 to 5 years of experience in outbound call centre work and/or telemarketing or telesales in the financial sector. Good communication and interpersonal abilities are important. BCP, PGI, and HI certifications are advantageous but not required.

Additional Information

Applicants must submit all requested personal data to be considered for the role. Any missing information may affect how the application is reviewed and the final outcome. Candidates are also responsible for ensuring that all submitted details are accurate and current.

About the Employer

AIA has been serving customers across Asia-Pacific for more than 100 years. Its purpose is to help millions of people live Healthier, Longer, Better Lives, and it is actively reshaping itself to be faster, simpler, and more connected. The organisation promotes clarity, courage, and humanity in the way its people work and contribute.

What the Organisation Values

AIA emphasises employee growth, wellbeing, learning, relationships, and meaningful impact. It also aims to build a diverse, inclusive, and vibrant workplace where people can thrive while contributing to a better future for customers and communities.

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