- Experience
- 2–5 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- In office
- Education
- O Level or higher
- Eligibility
- Candidates with at least O Level education and 2 to 5 years of relevant outbound telemarketing or call-centre experience in the financial industry may apply. Applicants with strong communication skills and optional BCP, PGI, or HI certifications are suitable.
- Resume
- Required to apply
Where you'll work
Job description
About the Company
AIA is focused on helping build a healthier and more sustainable future. The organisation works toward improving lives and communities across Asia-Pacific, with the long-term goal of supporting a billion people to live Healthier, Longer, Better Lives by 2030.
As part of the marketing, distribution, and partnership function, this role contributes to customer engagement, partner relationships, and brand messaging that supports the wider purpose-driven mission.
Role Overview
This position is responsible for driving sales of AIA products and services by reaching retail customers directly through call-centre based telemarketing and online channels. The role is aligned to individual and team targets as well as broader business goals.
Key Responsibilities
- Make outbound telemarketing calls to partner-provided leads and work toward achieving sales targets.
- Identify customer needs and suggest products that suit those requirements.
- Turn partner-generated leads into sales through telemarketing efforts.
- Carry out all call activities in line with regulatory requirements and quality standards.
Requirements
- Minimum qualification of O Level or above.
- 2 to 5 years of experience in outbound call-centre work and/or telemarketing or telesales, preferably in the financial sector.
- BCP, PGI, and HI certifications are preferred but not compulsory.
- Strong interpersonal and communication abilities.
Additional Information
Applicants are expected to provide all requested personal data for consideration. Incomplete submissions may affect the processing and result of the application. All information submitted should be accurate and kept up to date.
About AIA
AIA has supported customers across Asia-Pacific for more than 100 years. The company is reworking its operations to become faster, simpler, and more connected in order to deliver better solutions and experiences for customers and communities. AIA encourages people to act with clarity, courage, and humanity in service of its purpose.
Join AIA
AIA promotes an inclusive and diverse workplace where employees can grow professionally and personally. The organisation values better wellbeing, learning, relationships, and impact, and invites candidates who want to contribute to a better tomorrow.