itsu

Team Member

itsu

Edinburgh, Scotland, United Kingdom · Part Time

Be the first to apply

Experience
Any
Salary
GBP 14 – GBP 14 / hour
Openings
1
Posted
5 days ago
Work mode
In office
Eligibility
People eligible to work part-time onsite in Edinburgh who are interested in food preparation, customer service, and learning on the job. Both newcomers and candidates without prior experience are welcome.
Resume
Required to apply

Where you'll work

Job description

About the company

itsu is a fast-growing Asian-inspired quick-service restaurant and grocery brand with more than 80 locations across the UK and Belgium, along with an expanding wholesale presence throughout Europe and other markets. The company is known for freshly made food prepared daily in each restaurant and for its grocery range of high-quality Asian-inspired products sold online and through supermarkets.

With strong investment in food quality, technology, innovation, and people, itsu is positioned as a modern fast-food brand with ambitious plans for continued growth in the UK and internationally.

Role overview

An Edinburgh store is hiring for Team Members. One opening is available in the kitchen on a full-time basis, and another is available in front of house on a part-time basis. The role offers pay of up to £14.05 per hour, including an hourly bonus, and does not use zero-hours contracts.

What you will do

  • Slice fresh fish and handle ingredient preparation.
  • Prepare maki rolls and other signature itsu dishes.
  • Cook food carefully and with attention to detail.
  • Keep food safety and quality standards consistently high.
  • Provide friendly, upbeat customer service.

Training and growth

No previous experience is required, as full training will be provided. Learning takes place through practical in-store support, guidance from teammates and managers, and digital modules via the app and Academy courses. The company also highlights strong progression opportunities, with many current shop managers and Academy team members having started in Team Member roles.

Who they are looking for

Applicants should reflect itsu’s four core qualities: taking pride in their work, caring about people, wanting to grow themselves and others, and building trust around them. The ideal person will enjoy a lively environment, be motivated to support the team and customers, and have an interest in food preparation.

Benefits

  • Weekly pay every Thursday, plus access to earned wages through Wagestream when needed.
  • Paid breaks and a free healthy lunch each day.
  • 50% discount for family and friends in any itsu location.
  • 28 days of paid holiday.
  • Career development routes that can lead to Team Member Pro pay of up to £14.00 per hour including hourly bonus, or Team Leader pay of £14.75 per hour including hourly bonus plus a quarterly bonus, with guaranteed full-time hours for Team Leaders.
  • Income and critical protection cover if illness prevents work.
  • Free online GP access and 24/7 mental health therapist support.
  • Managers trained in Mental Health First Aid.
  • Discounts on major retailers and gym memberships.
  • Social, family, and sports events for team recognition and engagement.

Additional information

The company places a strong emphasis on sustainability and says it is committed to giving everyone equal access to opportunities. Its teams are described as diverse, and applicants are encouraged to bring their authentic selves to work.

Employment details

This opportunity is for onsite part-time work in Edinburgh, Scotland, United Kingdom. The listing mentions both kitchen and front-of-house vacancies, with pay up to £14.05 per hour including bonus. A start date, application deadline, and explicit number of openings were not stated.

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