- Experience
- 1–3 yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 weeks ago
- Work mode
- Work from home
- Eligibility
- Candidates with 1 to 3 years of customer service experience are a fit, especially those who thrive in fast-paced, customer-facing environments. Prior experience in high-volume hiring or theatre operations is preferred. Applicants should be comfortable supporting remote teams and virtual onboarding.
- Resume
- Required to apply
Job description
Overview
Cinemark is a large entertainment company with more than 500 theatres and close to 6,000 screens, supported by a workforce of around 20,000 people. The organization offers a lively environment, room to grow, and a range of employee benefits.
This position is focused on supporting theatre hiring across an assigned region. The role centers on recruiting high volumes of hourly staff, coordinating onboarding remotely, and working closely with theatre hiring managers to create a smooth experience from application through the employee’s first day.
Key Responsibilities
- Manage high-volume hiring for hourly roles across a broad group of Cinemark theatres.
- Oversee the recruiting workflow end to end, including posting jobs, moving candidates through stages, and preparing reports.
- Schedule and lead recurring discussions with theatre hiring managers to review staffing requirements, candidate status, and any hiring issues.
- Keep hiring records accurate and ensure all compliance documents are properly maintained.
- Deliver strong support and clear communication to both candidates and theatre teams throughout the recruiting and onboarding journey.
- Stay organized while balancing several priorities in a busy, fast-moving setting.
- Monitor and manage Cinemark’s chatbot so applicants receive prompt, accurate guidance during the application process.
- Run virtual onboarding sessions for new hires and help ensure paperwork and introductory training are completed.
- Assist with process improvements, special assignments, and other duties commonly associated with high-volume recruitment.
Requirements
- 1 to 3 years of customer service experience.
- Ability to perform well in a fast-paced environment with a positive, proactive attitude.
- Strong multitasking ability, attention to detail, self-drive, and clear communication skills.
- Excellent organizational skills and the ability to handle several competing priorities.
- Solid relationship-building skills and comfort working closely with hiring managers.
- Careful approach to compliance and accurate process execution.
- Comfort with leading virtual onboarding and supporting remote teams.
- Customer-first mindset with a focus on delivering a positive candidate experience.
- Prior exposure to high-volume hiring or theatre/customer-facing operations is preferred.
- Familiarity with applicant tracking systems; Workday experience is an added advantage but not mandatory.
Benefits
- Employee discount.
- 401(k) matching, where applicable.
- Growth opportunities.
- Education assistance, where applicable.
- Health benefits, where applicable.
- Parental leave, where applicable.
- Paid time off, where applicable.
- Daily pay, where applicable.
- Free movies, where applicable.
Additional Information
Benefits can differ depending on career category, so candidates should review the specific details for the role.
This job description is provided as a general guide to the role and responsibilities. It is not a binding contract, and the company may revise, modify, or end the description at its discretion, even if changes are not separately communicated.
Reasonable accommodations may be provided to support individuals with disabilities in performing the essential functions of the role.
Cinemark is an equal opportunity employer.