Supervisor - Datacenter (m/w/d)

About Securitas

Securitas is a leading security services provider globally and in Germany, employing around 336,000 people in 44 countries, including 20,000 in Germany. The company values honesty, attentiveness, and helpfulness, aiming to create a safer world. Committed to diversity and equality, Securitas strongly opposes discrimination and welcomes applicants from all backgrounds.

Role Overview

We are seeking a Supervisor (m/w/d) in Offenbach and Frankfurt responsible for overseeing efficient and high-quality personnel deployment in line with customer contracts. This is a full-time position with on-site presence, working primarily Monday through Friday from 9:00 AM to 5:00 PM, with some flexible hours and the possibility of special duties.

Key Responsibilities

• Manage and optimize personnel scheduling using the Securitas planning software (DPP) covering object and employee planning, invoicing, deployment and leave scheduling, qualification tracking, absence notifications, and payroll interfacing.
• Create, update, and monitor compliance with service instructions onsite.
• Lead, support, and motivate employees within your scope, including conducting performance discussions.
• Assist in recruitment processes alongside the HR center.
• Organize and coordinate onboarding training for new hires.
• Ensure availability of uniforms and technical equipment.
• Coordinate and supervise introduction of new staff at customer sites.
• Support customer retention and growth efforts, including new client acquisition and proposal preparations.
• Work closely with the area manager and deputy area manager.
• Implement quality management in accordance with QM guidelines, monitor contracted security services for quality and scope, and handle complaints.
• Assist with security analyses and risk assessments such as Risk Assessment.
• Maintain Securitas tools and contribute to corporate strategy execution (e.g., toolbox, vision, PDA).

Qualifications and Skills

• Certified protection and security specialist (GSSK) under §34a GewO.
• Completed vocational training; additional business or industry-specific qualifications or degrees in business administration/security management are advantageous.
• Experience in the service and security industry.
• Proven leadership experience.
• Knowledge of personnel planning software.
• Proficient in MS Office applications.
• Strong technical affinity.
• Excellent verbal and written German and English skills (minimum B2 level).
• Valid driver's license (Class B).
• Impeccable personal conduct.
• Organizational talent.
• Dedicated customer and service orientation.
• High commitment, resilience, flexibility, and reliability.

Additional Information and Benefits

• Company car with private use.
• Attractive compensation above collective agreements.
• Permanent employment contract with secure job prospects at the market leader.
• Exclusive employee discounts on services such as Pay-TV, telecom, fitness centers, banking, and more.
• Company pension scheme with up to 20% employer contribution.
• Free group accident insurance covering leisure time.
• Access to comprehensive training via the Securitas Safety Academy and seminar catalogue.
• Dedicated contact persons at client sites and dispatch center.
• Predictable work schedule with fixed shifts and working hours.
• Free, high-quality work and functional clothing.
• Continuous updates through an online employee portal.

Hiring Process and Contact

Your application will be reviewed within 3 working days by the recruiting team, followed by a phone call to clarify questions. A personal interview with supervisors and management will be the next step.

For inquiries, contact the HR Specialist Recruiting, Csongor Steib, Monday to Friday from 9:00 AM to 5:00 PM at +49 173 6812683.

Diversity and Equal Opportunity

Securitas promotes equal opportunities and inclusive hiring, rejecting any form of discrimination based on gender, sexual orientation, ethnic and social origin, age, disability, religion, or ideology.

Application Data Use Consent

By submitting your application, you agree that your data may be shared within the Securitas Group Germany and with partners to enhance your application chances. Please indicate in your application if you do not consent to this sharing.