Supermarket Assistant

About the Role

As a Supermarket Assistant, you will play a vital role in delivering exceptional customer experiences that distinguish Waitrose beyond competitors. Your enthusiasm for providing partner-led service and passion for food will help cultivate customer trust and loyalty, encouraging repeat visits.

Key Responsibilities

• Replenish stock to ensure shelves are consistently full and products are correctly positioned for customer convenience.
• Prepare online customer orders to be ready for delivery drivers, facilitating home delivery service.
• Manage product wastage by adhering to due diligence procedures and applying markdowns on items approaching their expiry dates.
• Collaborate with the wider store team to assist with activities such as checkout support, Click & Collect management, and fulfilling immediate customer requests.
• Maintain a clean and safe store environment by performing general shopkeeping duties.

Essential Skills and Experience

• Strong communication abilities to work efficiently both within a team and with customers.

Desirable Skills and Experience

• Previous experience in customer-facing roles is advantageous.
• Current knowledge and keen interest in food and beverage trends.
• A flexible mindset to support varying operational needs across the branch.

About the Partnership

Waitrose & Partners is part of the UK's largest employee-owned business, sharing ownership with all partners. The company values collective responsibility, innovation, and a commitment to quality and service. Diversity, inclusion, kindness, and mutual respect are central to the workplace culture, encouraging personal and professional growth.

Important Information

Some positions require pre-employment checks, which might include DBS (Disclosure and Barring Service) and financial integrity verifications. Candidates will be informed accordingly and encouraged to complete these promptly.

Vacancies may close early due to high application volumes; therefore, early application submission is recommended. Reasonable adjustments for disabilities are supported—please communicate any needs promptly.

The company promotes good work-life balance via flexible working arrangements such as compressed hours, job sharing, or part-time contracts, subject to discussion during the interview phase.