Strategy & Operations Associate

About BJAK

BJAK was founded in 2019 with a mission to provide smarter ways for individuals to plan, save, and grow their money. As the pioneer of the mobile-first insurance platform in Southeast Asia, BJAK has made online insurance accessible to millions within the region. Expanding beyond insurance, the company now offers services related to spending, saving, investing, currency exchange, and travel, aiming to empower people to maximize their money daily. The company is globally diverse with over 20 nationalities working both remotely and from offices.

Position Overview

The Strategy & Operations Associate will collaborate closely with key teams including engineering, product, hiring, operations, and business development. This role focuses on executing high-impact projects, developing new capabilities, and driving solutions to complex challenges during BJAK’s growth phase.

Key Responsibilities

• Lead and manage critical initiatives across different business sectors.
• Partner with leadership to address business and product-related challenges.
• Establish teams, systems, and operational processes as the company evolves.
• Drive cross-departmental projects from their inception through completion.
• Conduct market, product, and business opportunity research.
• Enhance operational efficiency by identifying issues and applying practical remedies.
• Take full responsibility for projects producing significant business results.

Candidate Profile

• Exceptional problem-solving abilities with strong business acumen.
• Quick learner with aptitude for adapting to new challenges effectively.
• Comfortable and skilled at collaborating across diverse functional areas.
• Demonstrates strong ownership and follow-through to execute plans.
• Excellent communication skills and adept at stakeholder management.
• Efficient at juggling multiple priorities in a rapid-paced environment.
• Curious, resourceful, and motivated to build innovative solutions.

Unsuitable Candidates

• Individuals who only seek to participate in meetings without proactive engagement.
• Those lacking assertiveness in professional follow-ups.
• Candidates needing strictly defined scopes or prolonged timelines.
• Persons avoiding complex cross-functional challenges.
• Those producing verbose updates lacking clarity or actionable decisions.

Additional Information

• This is a remote position; however, applicants must reside in Singapore as the role focuses on the local market.
  
• English proficiency is mandatory since it is the primary language used across BJAK's global teams.

Recruitment Process

• Candidates will undergo an online assessment or practical task.
• A role-specific interview will follow.
• The final interview will be with the CEO.
• Strong candidates who complete assessments promptly may receive offers within one week of starting the interview process.