Store Colleague

Role overview

JD Group is a long-established global retailer in sports fashion, outdoor, and gym categories. The business has grown from a single store opened in 1981 in Northwest England into a major omni-channel company listed on the London Stock Exchange and part of the FTSE100. The organisation is focused on people, innovation, customer experience, operational excellence, and continued growth.

As a Store Colleague, you will help create a positive customer experience every day in a busy retail setting. Your role will involve welcoming shoppers, supporting them with product queries, maintaining well-presented displays, and making sure stock is replenished. You will contribute to smooth store operations while upholding high standards of service, presentation, and teamwork.

The role offers an hourly rate of £14.25.

Key responsibilities

• Greet customers warmly and confidently, provide helpful service, and guide them toward the products that suit their needs.
• Use store systems and handheld devices to check inventory, share product availability, and improve the customer journey.
• Keep the sales floor clean, organised, and replenished so that displays remain attractive and on brand.
• Support daily store operations such as till handling, restocking, and following safety and store procedures.

What you will need

• A positive, energetic attitude that fits a fast-moving, customer-led retail environment.
• Clear communication skills and the confidence to interact with customers and colleagues.
• A willingness to learn, take on varied tasks, and build new skills with team support.
• Flexibility to work different shifts, including evenings, weekends, and busy seasonal periods.
• Strong attention to detail and a proactive approach to keeping the store looking its best.

Desirable traits

• Interest in JD brands, trends, and current product ranges.
• Self-motivation and the drive to improve and progress within the business.
• Confidence in identifying opportunities to support sales.

Benefits

• Additional holiday allowance that increases over time.
• Staff discount on eligible purchases across group retail stores and online.
• Access to a colleague bike discount scheme.
• Discounted gym membership.
• Opportunities for personal development while working.
• Access to apprenticeships and accredited qualifications.

About the company

JD Group operates as a leading omni-channel retailer with colleagues in stores across several retail brands and international markets. The company is committed to building an inclusive workplace where colleagues are respected, supported, and able to contribute meaningfully regardless of background or identity.

Additional information

The employer emphasises its values of putting people first, staying customer-focused, embracing digital innovation, and maintaining operational excellence. It also highlights continued expansion and welcomes applicants who want to contribute to a fast-paced and evolving retail business.