Store Colleague

About the Role

JD Group, founded in 1981, is a major omni-channel retailer focused on sports fashion, outdoor products, and gym-related retail. The business has grown from a single store in Northwest England to a globally recognised company listed on the London Stock Exchange since 1996 and part of the FTSE100 since 2019. The organisation is aiming to remain a leading worldwide omnichannel retailer in the sports and outdoor sector, with a strong emphasis on people, innovation, customer service, operational excellence, and growth.

As a Store Colleague, you will contribute to a fast-moving retail environment where customer experience, presentation, and teamwork are central. The role is designed for someone who enjoys working on the shop floor, supporting customers, and helping maintain a high standard across the store.

What You Will Do

• Greet customers in a warm, confident, and energetic manner, offering support and helping them find products that suit their needs.
• Use store technology and devices to check inventory, provide product information, and support the customer journey.
• Keep the sales floor neat, organised, and replenished so displays remain attractive and aligned with brand standards.
• Assist with everyday store activities such as till handling, stock replenishment, and adherence to safety and operating procedures.

What We Are Looking For

• A positive and enthusiastic approach suited to a busy, customer-led retail setting.
• Good communication skills and the confidence to interact with customers and colleagues effectively.
• A willingness to learn, take on new duties, and develop within a supportive team environment.
• Flexibility to work different shifts, including evenings, weekends, and peak seasonal trading periods.
• A proactive mindset with an interest in supporting sales opportunities and delivering strong service.
• Attention to detail to keep the shop floor looking polished and ready for customers.

Benefits and Perks

• Incremental holiday allowance.
• Staff discount on qualifying purchases across Group retail stores and online.
• Exclusive colleague bike discount scheme.
• Discounted gym membership.
• Opportunities for personal development and on-the-job learning.
• Access to apprenticeships and accredited qualifications.

Additional Information

The hourly pay for this position is £12.81.

The company states that it is an equal opportunity employer and aims to provide a workplace where every colleague is respected, valued, and supported. Diversity is actively welcomed, and all team members are encouraged to contribute meaningfully regardless of background or identity.

The organisation also highlights its wider strategic priorities: putting people first, embracing digital innovation, staying closely connected to customers, maintaining operational excellence, and continuing to seek new opportunities for growth.

No specific vacancy count, application deadline, or start date was provided in the source information.