Spare Parts Supervisor

Job Summary

Awad Badi Nahas Trading Co. Ltd. is hiring a Spare Parts Supervisor for a full-time, on-site position in Jiddah, Makkah, Saudi Arabia.

Key Responsibilities

• Respond to customer complaints and concerns promptly and professionally.
• Keep inventory records accurate and stock levels under control.
• Prepare lists of spare parts that need to be procured.
• Sell manufactured parts directly to customers.
• Oversee shipping-related matters for ordered parts.
• Lead team members, assign tasks, and follow up on execution.
• Manage replacement processes and related coordination.
• Identify and evaluate new suppliers that may offer improved product quality.
• Resolve discrepancies in purchase orders and related documentation.
• Build and maintain strong working relationships with vendors and suppliers.
• Plan and execute promotional activities for parts on sale.
• Ensure customers receive high-quality service and leave satisfied.
• Compile monthly and yearly sales reports for spare parts.
• Follow company policies, procedures, and regulations at all times.

Skills and Qualifications

• At least 3 years of experience as a parts manager or in a similar sales-related role.
• Strong understanding of inventory tracking and control practices.
• Proven leadership capability.
• Good verbal and written communication skills.
• Ability to create and sustain a positive workplace environment.
• Strong sales and organizational ability.
• Accuracy in maintaining store records and documentation.
• Solid administrative skills.
• Commitment to excellent customer service.
• Strong attention to detail.
• Capability to manage a team effectively.
• Good problem-solving ability and quick decision-making.

Additional Information

This role focuses on spare parts operations, customer service, vendor coordination, inventory management, and team supervision within a sales environment.