Senior Account Manager - Client Services

Role overview

This opportunity is for a Senior Account Manager in Client Services, based in Germany and offered through a partner hiring company that handles applications and the selection process. The role focuses on the overlap of strategy, delivery, and client partnership within the fast-moving influencer marketing sector. You will manage a portfolio of high-value client relationships, work to improve campaign ROI and engagement, and support sustained account growth.

In this position, you will serve as a trusted advisor to clients from onboarding through renewal, turning business goals into practical influencer marketing strategies. The environment is dynamic and performance-focused, so the role calls for a mix of analytical thinking, commercial awareness, and strong relationship management. You will also coordinate campaign delivery, work with internal teams, and help ensure excellent execution across multiple accounts.

This is a strong fit for someone who enjoys client-facing strategic work where the results are measurable, visible, and closely linked to revenue outcomes.

Accountabilities

• Take ownership of a portfolio of client accounts and work to strengthen satisfaction, retention, and long-term account value throughout the customer journey.
• Function as a strategic partner by converting client business objectives into influencer marketing strategies and practical campaign plans.
• Manage influencer campaign delivery end to end, making sure schedules, budgets, KPIs, and content standards are achieved consistently.
• Run business reviews and performance updates, sharing insights that help shape future improvements and growth.
• Guide and support internal delivery teams, including coordinators, so campaigns are executed smoothly.
• Work closely with sales, product, strategy, and research functions to improve client results and strengthen platform capabilities.
• Review campaign performance data to spot risks, opportunities, and optimization actions for clients.
• Keep close control over contracts, budgets, and deliverables while maintaining clear communication and resolving issues proactively.
• Feed client feedback into internal process improvements, best practices, and platform development.

Requirements

• At least 5 to 7+ years of experience in account management, influencer marketing, social media, or digital marketing; agency background is preferred.
• Demonstrated success as a strategic advisor who can connect marketing activity to business and revenue results.
• Strong project management capability with the ability to handle several high-value accounts at the same time.
• Excellent communication, presentation, and stakeholder relationship skills, especially with senior-level contacts.
• Comfort working with data, interpreting campaign results, and turning findings into action.
• Experience coaching or managing junior team members in a fast-moving environment.
• High emotional intelligence, professionalism, and a consistently customer-focused mindset.
• Knowledge of influencer marketing platforms or paid media environments is a clear plus.
• Ability to operate in a performance-led setting with accountability for client success measures.

Benefits

• Work remotely with flexible scheduling.
• Receive competitive compensation tied to experience and performance through an OTE-based structure.
• Gain exposure to global enterprise brands and high-impact influencer campaigns.
• Build your career in a rapidly growing client services organization with strong progression potential.
• Work with advanced influencer marketing technology and data-led campaign strategy.
• Join a collaborative, high-performance team that supports mentorship and continuous learning.
• Access health coverage and additional employee benefits depending on location eligibility.
• Benefit from paid vacation, sick leave, and extra personal days based on region.

Process and privacy information

This role is advertised on behalf of a partner company, which manages applications and all subsequent hiring steps. Applications are reviewed through an AI-supported matching process designed to assess candidates against the role’s core requirements in a fair and objective way. Shortlisted candidates are then shared with the hiring employer, and the employer’s internal team handles interviews, assessments, and final decisions.

By submitting an application, you acknowledge that personal data will be processed to evaluate candidacy and share relevant details with the hiring employer in line with applicable data protection laws, including GDPR. You may request access, correction, deletion, or objection to processing at any time. The hiring process may also use AI tools to assist with application review, resume analysis, and response assessment, but human judgment remains responsible for final hiring decisions.