Sales Specialist

Company Overview

Fast Fit EMS Fitness Company was established in 2019 and has developed into one of Saudi Arabia's leading EMS fitness brands. With 11 fitness clubs operating across major cities, the company is recognized for offering high-quality EMS training solutions and for its focus on innovation, customer satisfaction, and employee development.

Website: https://www.fastfit-ems.com/

Role Summary

The Sales Specialist will manage incoming and outgoing customer communication, turn enquiries into sales opportunities, and ensure each customer receives a professional and positive experience. The role is centered on meeting sales goals, handling customer requests, and creating strong relationships through clear communication over phone and digital channels.

Key Responsibilities

• Respond to customer questions and requests through phone, email, and other digital channels in both Arabic and English.
• Identify opportunities to convert leads and enquiries into confirmed memberships or sales.
• Work toward individual and team sales targets without compromising service standards.
• Consistently follow up with prospects and keep leads moving through the sales process.
• Share accurate and easy-to-understand information about services, promotions, and offers.
• Use persuasive communication and attentive listening to build customer confidence.
• Develop and maintain professional, trust-based relationships with customers.
• Keep communication courteous, polished, and professional at all times.
• Record customer conversations and sales actions accurately.
• Handle several priorities at once in a busy, fast-moving setting.
• Work closely with teammates to support sales initiatives and campaigns.
• Contribute positively to team morale and the overall work environment.

Requirements

• At least 1 year of experience in sales, call center operations, or customer service is preferred.
• A bachelor’s degree is preferred but not essential.
• Candidates with strong sales potential and relevant customer-handling experience may also be considered.
• Excellent spoken and written communication skills are required.
• Fluency in both Arabic and English is necessary.
• Strong persuasion and negotiation ability is important.
• Good phone etiquette and active listening skills are needed.
• Ability to juggle tasks, prioritize work, and manage time efficiently.
• Comfortable working in a target-oriented and high-speed environment.
• Professional presentation and a well-groomed, confident demeanor are expected.

Work Schedule

• The role follows a 5-day work week.
• This is a call center-based position.

Benefits

• Competitive compensation package.
• High commission earning potential.
• Performance-linked incentives.
• Comprehensive health insurance coverage.
• Access to internal training and development programs.
• Opportunities for career advancement and promotion.
• Exposure to regional and global opportunities.
• 30 days of paid annual leave.