F

Customer Support Specialist

FAST FIT EMS

Riyadh Region · Full Time

Be the first to apply

Experience
Any
Salary
Openings
1
Posted
2 days ago
Work mode
In office
Education
Bachelor's degree preferred
Eligibility
Candidates interested in working in the fitness industry and eager to contribute positively to customers' lives can apply. Applicants without a bachelor's degree may still be considered, as the company offers internal training.
Resume
Required to apply

Job description

Role Overview

FAST FIT EMS is hiring customer-facing team members to support its reception and service operations in Saudi Arabia. The company is a leading EMS fitness provider with 11 branches in Jeddah, Riyadh, and Khobar, and offers a lively workplace along with strong employee benefits.

About the Company

Established in 2019, FAST FIT EMS Fitness has expanded quickly into one of the best-known names in the fitness space. With 11 clubs across major Saudi cities, the business focuses on high-quality EMS training while creating room for employee development and advancement.

Key Responsibilities

  • Respond to customer inquiries by phone and email in both Arabic and English.
  • Communicate clearly and professionally in speaking and writing.
  • Manage calls effectively, listen actively, and handle customer contact smoothly.
  • Juggle multiple tasks, set priorities, and organize time well.
  • Stay composed and effective when working under pressure.
  • Help maintain a positive and supportive workplace culture.
  • Interact with customers and colleagues politely and professionally at all times.

Requirements

  • A bachelor's degree is preferred, though applicants without one may still be considered.
  • Genuine interest in helping customers and answering their queries.
  • Strong interpersonal and communication abilities.
  • Comfort working in a busy, fast-moving setting.
  • Professional presentation and a polished manner.

Training and Growth

FAST FIT EMS provides internal training for selected candidates, including those without a bachelor’s degree, so they can gain the skills needed to succeed in the role.

Benefits

  • Attractive salary package with benefits and incentives.
  • Medical coverage.
  • A positive and supportive work environment.
  • Role-specific training.
  • Room for career progression.
  • Exposure to global-level opportunities.
  • 30 days of paid annual leave.

Additional Information

Candidates who are enthusiastic about the fitness industry and motivated to make a meaningful difference in people’s lives are encouraged to apply. This role is based in the Riyadh Region and is a full-time onsite position.

Leave it if you'd like a reply — we won't use it for anything else.

Click to browse, drag & drop, or paste a screenshot

PNG, JPG, GIF, MP4, WebM, MOV · Max 20MB each · Up to 5 files