Sales Manager - Dubai

About Polène

Polène is a French leather goods house founded in 2016, known for refined craftsmanship and timeless creations shaped by natural, organic-inspired designs. As the brand expands internationally, it is strengthening its 2026 structure by bringing in experienced talent to deepen expertise across the business. Its artistic identity is reflected in handbag and jewelry collections produced with the support of 800 artisans in workshops based in Ubrique, Spain.

Role overview

This opportunity is based in a new boutique environment where the team is focused on delivering an outstanding customer journey to a sophisticated international clientele. The position calls for a strong interest in luxury leather goods, a commitment to exceptional service, and the ability to thrive in a fast-paced retail setting.

Team leadership

• Act as the Store Manager’s support and help coordinate daily team operations.
• Encourage teamwork and make sure key information is communicated clearly across the store.
• Ensure the team understands the brand direction and applies it consistently on the shop floor.
• Support and guide stockists so they can meet their targets.
• Run regular meetings with the stock team and help new hires learn store procedures.
• Assist with store planning, including schedules, lunch coverage, and preparation for morning briefings.

Operational contribution

• Oversee warehouse-related tasks such as accepting and checking deliveries, handling customer reservations, managing obsolete products, invoices, relabeling, and packaging.
• Follow the required inventory process for product-family counts and the yearly stocktake.
• Suggest practical improvements to internal operations, procurement flow, and logistics organization.
• Carry out regular stock reviews to support better planning and optimization.
• Help organize and improve storage areas in a busy retail environment.

Requirements

• Minimum of 3 years in a similar position, preferably in luxury retail or leather goods.
• Strong independence, flexibility, and the ability to stay effective during changing store traffic.
• Good product knowledge and a genuine enthusiasm for craftsmanship and leather goods, with the confidence to share that passion with customers.
• Collaborative mindset and willingness to support colleagues.
• Comfort handling urgent situations and finding quick, workable solutions.

Additional information

Polène states that its hiring process is inclusive and that candidates are selected and advanced through an ethical and fair approach.