Sales & Exports

Role overview

This position blends techno-commercial sales with complete export operations. The role involves managing domestic business execution as well as international order handling, documentation, compliance, and cross-functional coordination.

What you will do

• Build and maintain working relationships with customers across domestic and international markets.
• Manage the full order journey, including sales order creation, execution, and dispatch coordination.
• Ensure sales orders are issued on time and tracked through completion.
• Coordinate dispatch planning with the logistics team.
• Track receivables and follow up with customers on outstanding payments.
• Work toward sales targets while protecting healthy margins.
• Serve as the primary link between customers and internal teams such as logistics, finance, and production.
• Work with overseas customers and partners to support smooth execution and long-term relationship building.
• Contribute to export revenue growth by spotting new markets, customers, and business channels.
• Support international business development through market feedback and active customer engagement.
• Manage the export process from order finalization through shipment completion.
• Prepare and review pre-shipment documents such as invoice, packing list, LC draft, BL instructions, COO, and related paperwork.
• Oversee post-shipment work, including document negotiation, bank submission, and resolution of discrepancies.
• Ensure adherence to DGFT, FEMA, and other international trade rules and procedures.
• Monitor shipment progress and make sure delivery and documentation are closed on time.
• Handle letter of credit terms, payment protection requirements, and documentation accuracy.
• Track and claim export incentives such as RoDTEP and Duty Drawback.

Desired profile

• Educational background of B.Tech or MBA from a reputed institute.
• 6 to 8 years of experience in sales and exports, preferably in steel or metals.
• Practical exposure to export documentation, letter of credit handling, and international trade workflows.
• Working knowledge of shipping terms, export compliance, and banking processes.
• Strong analytical ability, coordination skills, and communication skills.
• Advanced proficiency in Excel and PowerPoint.

Additional information

This is a full-time, on-site role based in Gurugram, Haryana, India.