Sales Associate (Oakridge Park)

About the Company

Thom Browne is known for reimagining the modern suit with a distinctly American point of view. The brand emphasizes exact tailoring, premium craftsmanship, and a fresh take on traditional proportions. Its culture is built around respect, teamwork, creativity, and ongoing innovation, and it seeks driven people who bring their own approach while maintaining a high standard of excellence.

Role Overview

This position focuses on delivering an elevated luxury retail experience, building strong client relationships, and contributing directly to store sales performance.

Key Responsibilities

• Meet and surpass monthly, seasonal, quarterly, and yearly sales targets.
• Build a refined client base by using clienteling tools and nurturing long-term relationships through personalized outreach and service.
• Develop strong product expertise across Thom Browne collections, the brand story, and craftsmanship so clients receive relevant recommendations across categories.
• Spot opportunities to improve the shopping experience through styling support, cross-selling, and effective storytelling while anticipating customer needs.
• Share feedback on client preferences, product performance, and market trends to support business decisions and sales growth.
• Maintain smooth store operations by overseeing product movement, following internal control procedures, and supporting efficient service delivery.

Candidate Profile

The ideal applicant has prior experience in luxury retail or another premium, client-facing service setting. They are confident in finding and engaging potential clients, comfortable managing relationships, and skilled at presenting products and closing sales. Strong organization, self-direction, communication, and teamwork are essential. The role also suits someone polished, entrepreneurial, and enthusiastic about representing the Thom Browne brand.

Offer and Work Environment

Compensation is competitive and will be determined according to relevant experience and skills. The package also includes comprehensive benefits, the Thom Browne classic uniform, and a workplace that values diversity and inclusion.