Room Attendant

About the Property

Mantra Sierra Grand sits in Broadbeach, within easy walking distance of the light rail. The property features one-, two- and three-bedroom apartments, plus a three-bedroom penthouse. Guests also have access to a fully equipped gym, an in-house theatre, a tennis court, and seasonally heated swimming pools, along with a sauna and steam room. Pacific Fair Shopping Centre is close by for shopping and dining, and the nearby beach offers an ideal place to unwind or enjoy beach activities on time off.

Role Purpose

As a Room Attendant, you are an important part of the Housekeeping team. Your work keeps guest rooms spotless, with close attention to the smallest details. The role also involves working smoothly with colleagues and assisting guests when needed. Through your care and consistency, you help create a memorable stay and a strong sense of hospitality for every guest.

Primary Responsibilities

• Clean guest rooms thoroughly, including changing bed linen, sanitising bathrooms, and wiping all surfaces to create a strong first impression.
• Follow the established cleaning standards and procedures to deliver consistently high-quality results.
• Replenish and organise housekeeping trolleys so they remain well-stocked and orderly.
• Handle cleaning products safely and follow all required safety practices to maintain a secure work environment.
• Protect guest privacy and security at all times while respecting their comfort.
• Escalate maintenance concerns quickly to support a smooth and trouble-free guest experience.

Skills and Experience

• Experience working as a cleaner or room attendant is preferred.
• Clear, friendly communication style that helps guests and team members feel comfortable.
• Strong attention to detail, good time management, and a pride in doing work well.
• Comfort with a physically active role that may involve internal stairs, external stairs, and open walkways between rooms.
• Enjoys working collaboratively with people from diverse backgrounds.
• Must have reliable transport and be available for varied shifts, including weekends and public holidays.

Accor Benefits

• ALL Heartist Membership gives access to savings on accommodation and food and beverage around the world.
• Family and Friends Discounts are available across selected accommodation, services, and events.
• The ALL loyalty program allows you to earn points and status rewards on stays worldwide.
• Learn Your Way supports career growth through access to Accor Academy and Typsy training platforms.
• Build Your Network through a global community of more than 300,000 Accor professionals who share a passion for hospitality.
• Worldwide Opportunities are available through a large hotel network across the Pacific and in more than 110 countries.

Additional Information

Accor welcomes people as they are and values growth, learning, and purpose-driven work. The organisation is committed to inclusion and building diverse teams across the globe. This opportunity invites applicants to bring their own story and help shape the future of hospitality together.