Residential Consultant

Overview

Express Employment Professionals is recruiting a Resident Consultant for a property management company near Athens, TN. This full-time onsite role involves engaging with residents and prospects, managing leasing paperwork, and ensuring smooth property operations.

Key Responsibilities

• Schedule appointments and respond to incoming phone calls effectively.
• Accurately input data into property management software systems.
• Maintain precise and comprehensive records related to resident accounts and files.
• Deliver outstanding customer service to visitors, current residents, and potential tenants.
• Prepare, process, and finalize leasing documents including applications, leases, renewal paperwork, and various official letters.
• Address resident inquiries, coordinate maintenance requests, and manage daily operational requests.
• Establish and nurture excellent relationships with prospects and residents.
• Resolve resident concerns promptly and professionally.
• Oversee work order progress and ensure move-in readiness for tenants.
• Renew tenant agreements punctually on a monthly basis.
• Verify that all residents possess up-to-date renter's insurance policies.

Qualifications

• High School diploma or GED equivalent.
• Proficiency with computers is required.
• Prior leasing experience is advantageous.
• Keen attention to detail and strong organizational skills.
• Customer service focused mindset.
• Possession of a valid driver’s license.
• Ability to remain seated for extended periods.

Shift Details

• This is a full-time, temporary-to-hire position.
• Working days are Monday through Friday, from 9:00 AM to 6:00 PM.

Benefits

• Vacation pay.
• Medical insurance coverage.
• 401(k) retirement plan.
• Employee referral bonuses.

Additional Information

Applications can be submitted by phone, walk-in, email, or online through specified contacts and addresses.