Remote B2B Telesales Representative - REM Waste Management

About REM Waste Management and the Role

REM Waste Management, a UK-based company partnering with over 750 suppliers nationwide, is growing its commercial team. We are seeking an experienced Commercial Inbound Sales Closer to manage incoming calls from trade and commercial clients such as builders, contractors, roofers, and groundworkers. This role involves more than just taking orders — it requires understanding customer needs thoroughly and providing tailored waste management solutions.

Key Responsibilities

• Respond promptly to inbound calls from commercial and trade clients requesting skips and grab hire services.
• Accurately identify the customer's job scope, project details, and scale.
• Successfully close sales during the call.
• Encourage customers to transition to our commercial ordering platform, facilitating easy order exchanges and providing ESG and expenditure reports, with commission earned for each conversion.
• Proactively upsell complementary products including aggregates, stones, diggers, welfare units, and chutes to meet specific project requirements.
• Manage your sales pipeline and follow-ups effectively using HubSpot CRM.

Candidate Profile

• Minimum of three years' experience in B2B, commercial, or trade telephone sales.
• Capable of discovering client needs, closing deals, and expanding accounts beyond simple order-taking.
• Skilled in consultative selling and identifying upselling opportunities during conversations.
• Disciplined use of CRM tools and strong follow-up practices.
• Self-motivated with a strong sense of ownership over individual targets.

Unsuitable Candidates

• Those who only handle orders passively without proactive engagement.
• Individuals with only B2C sales experience who cannot conduct consultative commercial discussions.
• Applicants who require daily supervision to maintain productivity.

What We Offer

• Competitive base salary combined with uncapped commission on all sales closures.
• Full on-target earnings (OTE) details presented during the first interview.
• Fully remote, permanent work-from-home setup.
• Immediate joining opportunity.

Working Conditions and Requirements

• Work schedule consists of full-time hours with a five-day week following a Monday to Saturday rotation, from 08:00 to 17:00 BST.
• This is a freelance contract position governed by UK contract terms, with monthly invoicing and payments.
• Equipment needed includes a computer not older than two years with at least 8 GB RAM, a headset with a microphone suitable for call-centre use, and dedicated fibre broadband to ensure call quality.
• Fluent English proficiency with clear communication skills is mandatory; UK market phone sales experience is preferred.