Relief Dispenser

Opportunity overview

Boots UK is hiring a Relief Dispenser to support pharmacy operations across multiple stores within a defined local area. In this role, you will be an important part of the pharmacy and healthcare team, working alongside pharmacists and other colleagues to help deliver safe, efficient service to patients.

You will spend much of your time in the healthcare area of the store, developing strong relationships with patients by understanding their needs and offering helpful guidance. The role includes welcoming customers, dispensing prescriptions, making sure medicines are supplied safely, and using your healthcare knowledge to support people in making informed choices about their health and wellbeing.

This position is based in the UK. Applicants who are outside the UK will not be moved forward unless they can prove relevant UK qualifications and the right to work. Remote applicants will not be considered.

Key responsibilities

• Prepare and dispense prescriptions safely, including tasks such as ordering medicines, labelling, endorsing, and collecting prescriptions.
• Work closely with pharmacists and other healthcare colleagues to support the delivery and management of pharmacy services.
• Offer patients guidance on medicines and escalate questions to the Pharmacist when needed.
• Follow standard operating procedures to ensure prescriptions are dispensed legally and safely.
• Stay current with store innovations and follow operational procedures accurately.
• Help patients manage repeat prescriptions efficiently, improve adherence, and reduce medicine waste.
• Communicate effectively with store teams to maintain continuity of care.
• Work with new in-store systems and technologies that improve patient safety and make dispensing processes more efficient.

Training and career development

You will receive regular updates and training to build your healthcare knowledge. Boots also offers career progression routes, including the chance to train as a Pharmacy Technician or move into a store leadership role.

Requirements

• Completion of the Pharmacy Advisor qualification NVQ2, or an equivalent qualification.
• Ability to travel across the defined area with complete flexibility.
• Current UK right to work; sponsorship under the Skilled Worker Visa is not available for this position.
• Experience in community pharmacy is preferred.

Benefits

• Discretionary Christmas gift payment.
• Generous employee discount.
• Enhanced pay for maternity, paternity, and adoption leave, plus a gift card for anyone expecting or adopting a child.
• Flexible benefits scheme.
• Access to free 24/7 counselling and support through TELUS Health via the Employee Assistance Programme.
• Additional rewards are available through the company benefits programme, offering flexibility to suit different needs.

Additional information

The hourly pay for this role is £13.92, rising to as much as £16.64 in selected London locations.

The company notes that any salary figures shown on third-party websites are not supplied or approved by Boots and may be inaccurate.

Boots is committed to inclusive hiring and is a Ban the Box employer. Candidates with criminal convictions will be assessed individually.

Hiring process and support

Applications will be reviewed by the team, and shortlisted candidates will be contacted for interview with the hiring manager. If the role is advertised as full-time, part-time and job-share arrangements may be discussed during the application process. Reasonable adjustments can be provided for candidates who need extra support during application or interview stages.

Successful candidates must complete pre-employment screening after receiving an offer. Depending on location, this may include a DBS check, PVG check, or Access NI check.

About Boots

Boots describes itself as an organisation focused on caring for people, improving things for the better, and creating a workplace built on consideration and inclusion. The company aims to help colleagues be themselves and reach their full potential in a positive and welcoming environment.