Purchasing & Customer Service Specialist
Longford, County Longford, Ireland · Full Time
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- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 hours ago
- Work mode
- In office
- Education
- Diploma or degree in business or a related field
- Eligibility
- Candidates with a diploma/degree in business or a related field are preferred, though applicants with relevant equivalent experience are also welcome. The role suits professionals with at least 2 years of experience in purchasing, customer service, or inventory work.
- Resume
- Required to apply
Where you'll work
Job description
Role overview
This opportunity is with a medical device manufacturing business in Longford, Ireland, operating in the medical device and injection moulding sector. The position sits at the centre of customer care, supplier coordination, production support, and logistics, helping the business maintain service standards, stock availability, and cost control.
The role combines daily purchasing work with customer order administration, and also includes responsibility for freight paperwork related to air and sea shipments.
Customer service duties
- Handle order confirmations, dispatch documentation, credit notes, invoices, and shipping paperwork.
- Deal with issues involving damaged or substandard goods, product returns, and invoice mismatches.
- Keep communication flowing smoothly between internal teams.
Purchasing and procurement duties
- Identify and source materials, goods, and services according to business needs.
- Create and monitor purchase orders, and manage everyday buying activity for assigned suppliers and commodities.
- Assist with supplier discussions and initiatives aimed at reducing costs.
- Monitor inventory against targets and speed up critical materials to avoid disruptions to production.
- Communicate with suppliers about forecasts and changes in demand.
- Keep ERP records accurate, including lead times, pricing, minimum order quantities, and supplier information.
- Maintain bill of materials accuracy for assigned products.
- Manage and negotiate purchases for non-stock items.
- Support audits and supplier compliance paperwork.
- Monitor purchasing KPIs.
- Prepare and manage freight documentation for air and ocean import/export shipments, including SAD paperwork.
Candidate profile
The employer is looking for someone who is comfortable working independently, takes initiative, and can handle a varied workload across purchasing, service, and logistics.
Why this role stands out
This is a practical, varied position for someone who likes a hands-on environment and wants to work across procurement, customer service, and logistics in a growing medical technology manufacturing setting.
Additional information
Sector: Medical Device Manufacturing and Injection Moulding.