Product Designer L1

About the company

Agoda is a global travel platform created in 2005 by two friends and entrepreneurs who wanted to simplify how people discover the world. Now part of Booking Holdings, the company brings together more than 7,000 people from 90 countries across offices worldwide. Its platform helps travelers access deals on hotels, holiday homes, flights, and experiences.

At Agoda, data and technology are central to how the team works. The culture is built around curiosity, innovation, and solving travel challenges for people around the world.

About the design team

The design group works from Bangkok and partners closely with product managers and engineers to solve customer problems and shape product direction. The team is hands-on, fast-moving, and influential in defining workflows, interactions, visual design, and product strategy.

Role overview

This position focuses on creating thoughtful, usable, and accessible product experiences for a global audience. The work involves understanding different user behaviors, regional needs, and product data to improve customer experience across the platform.

Key responsibilities

• Lead discovery work and contribute to defining product needs and requirements.
• Validate concepts, prototypes, and assumptions with users and use the feedback to refine solutions.
• Share design work with teammates and leaders in both live and asynchronous settings.
• Participate regularly in design critiques, workshops, team-wide meetings, and squad discussions.
• Document design thinking, process choices, and the reasoning behind decisions.
• Maintain consistency and alignment across the UX of a growing set of products and features.
• Help shape customer-focused experiences at the intersection of design, business, content, and technology.

Experience and profile

Candidates should bring at least 3 years of experience in product design and a portfolio that demonstrates strong user-centered work. The role calls for someone who can drive discovery and ideation with design partners, align teams around a clear direction, and create sophisticated customer journeys and system-level solutions rather than isolated screens.

Strong collaboration and communication abilities are important, including listening well, negotiating effectively, and making decisions in a fast-paced environment while balancing multiple priorities.

What Agoda values

• Clear and effective communication of ideas and design solutions.
• Feedback delivered with respect, honesty, and care.
• Comfort working through uncertainty with curiosity and openness.
• Ability to turn quantitative and qualitative insights into design choices.
• Alignment with a culture that values motivation, optimism, quality, and integrity.
• Strong visual design capability.
• A product strategy mindset with deep curiosity and craft excellence.

Nice to have

• Prior experience in an online travel agency environment.
• Experience designing consumer-facing products.

Equal opportunity

Agoda is committed to hiring based on merit and qualifications, and welcomes people from all backgrounds. The company does not discriminate on protected characteristics such as sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, or other legally protected status.

Additional information

The employer may retain your application for consideration in future openings, and you may request removal of your details at any time.

Disclaimer

Unsolicited third-party or agency submissions are not accepted. If an unsolicited or speculative CV is received, the company may contact and hire the candidate directly without any obligation to pay a recruitment fee.