Platypus Assistant Store Manager - Hornby

About the employer

Since 1998, Platypus Shoes has focused on outfitting customers with the latest footwear from major global brands. The brand’s ethos goes beyond shoes, encouraging people to live boldly, move freely, and express themselves without worrying about others’ opinions. Platypus Shoes is part of Accent Group, the largest footwear group in Australia and New Zealand, with more than 900 stores, 34 brands, and 30+ online platforms including Glue Store, Platypus, Skechers, Hype DC, Vans, Dr. Martens, Subtype, The Athletes Foot, CAT, Merrell, Timberland, Stylerunner, Hoka, UGG, Saucony, Sports Direct, and Nude Lucy.

About the role

As Assistant Manager at the Hornby store, you will partner with the Store Manager to lead a team of casual staff, help lift store sales and KPI performance, and ensure customers receive an outstanding shopping experience. The role is central to building an energetic store atmosphere and strengthening your leadership capability in a busy, results-driven retail setting.

Key responsibilities

• Work with the Store Manager to improve store results through sales targets, KPI delivery, and strong visual merchandising execution.
• Encourage and guide the team to achieve excellent sales outcomes and memorable customer service.
• Track store performance on a daily, weekly, and monthly basis, recognising successes and identifying areas to improve.
• Manage rosters and labour costs to stay aligned with business targets and efficient operations.
• Coach team members, build morale, support ongoing training, and contribute to succession planning.
• Maintain stock control, store standards, presentation, and loss prevention practices.
• Ensure all health and safety obligations and relevant local and national requirements are followed.

Skills and experience

• Background in a senior casual, key holder, 3IC, or supervisory role within a busy retail environment.
• Demonstrated ability to lead a team and deliver strong sales and KPI outcomes.
• Hands-on leadership style with a strong bias toward action and problem solving.
• Clear communication skills and a genuine interest in coaching and developing others.
• Practical understanding of stock control and visual merchandising.
• Passion for customer experience and working with premium products.

Benefits

• Sunday to Thursday work pattern with two consecutive days off for better work-life balance.
• Access to extensive training and development opportunities to support career progression.
• Employee benefits program that includes discounted gym memberships and health insurance.
• 40% staff discount across Accent Group brands, including Platypus, Vans, Hype DC, Skechers, and more.
• Inclusive, lively team culture with regular events, leadership conferences, and other social opportunities.

Equal opportunity and inclusion

Accent Group Limited is committed to fostering a workplace where diversity and inclusion are valued and respected. The company aims to provide an equal employment environment so people from all backgrounds can bring their whole selves to work. Respect is also extended to the Traditional Owners and ongoing custodians of the land, including Aboriginal and Torres Strait Islander peoples and Māori people.