Patient Coordinator

About Schweiger Dermatology Group

Schweiger Dermatology Group is a prominent national dermatology practice, boasting over 580 healthcare providers and more than 170 offices across New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. Annually, Schweiger serves over 2.5 million patients with comprehensive medical, cosmetic, and surgical dermatology, alongside allergy services. Our core mission is to deliver the 'Ultimate Patient Experience' and foster a supportive work environment for all team members. Schweiger has been recognized on the Inc. 5000 list of Fastest Growing Private Companies for seven consecutive years and has achieved Great Place to Work certification.

Job Summary

We are seeking a Full-Time Patient Coordinator for our Delray Beach office. This role is responsible for managing all front office operations and providing essential support to patients, healthcare providers, and administrative staff. Prior experience in a healthcare setting is a prerequisite for this position.

Schedule

This is a full-time position requiring 30+ hours per week. The schedule includes availability Monday through Friday, with rotating Saturdays, within operating hours of 7 am to 7 pm. Flexibility to support the team and cover shifts as needed is essential.

Patient Coordinator/Medical Receptionist Responsibilities

• Efficiently manage all incoming phone calls, appointment scheduling, and online inquiries, ensuring a positive and knowledgeable experience for every caller.
• Cultivate a professional and welcoming atmosphere to enhance the quality of service and care provided to patients and their respective providers.
• Proactively understand the provider-to-patient workflow and anticipate the needs of the provider.
• Conduct inventory management and ensure adequate stocking of necessary supplies and equipment.
• Participate in all internal training sessions and ongoing professional development opportunities.

Qualifications

• Previous experience in a healthcare setting is mandatory.
• Experience as a Medical Receptionist is preferred.
• Familiarity with Electronic Medical Records (EMR) software and patient scheduling systems is advantageous.
• Proficiency in computer applications, including Microsoft Word, Excel, and Outlook, is required.
• Exceptional communication, interpersonal, and organizational abilities are necessary.
• Excellent patient relations and customer service skills are essential.
• Must demonstrate professionalism, reliability, and dedication.
• Prior experience in a dermatology or medical office environment is preferred.
• Must possess open availability to work during weekdays and weekends as required.

Additional Information

Schweiger Dermatology Group is an equal opportunity employer. We do not discriminate in our hiring practices based on race, creed, color, age, national origin, ancestry, religion, gender, sexual orientation, gender identity, disability, genetic information, veteran status, military status, application for military service, or any other characteristic protected by local, state, or federal law. While Schweiger does not mandate COVID-19 vaccination for employment consideration, some state regulations may require us to maintain vaccination status records.