Operations Officer - Digital Banking (Contract)

Company Overview

EQ Bank is a progressive financial institution serving almost 4 million Canadians nationwide with a variety of services including banking, lending, trust, and credit union solutions. Since 1970, the company has been driving innovation by delivering smarter and faster banking experiences.

Role Summary

As an Operations Officer reporting to the Senior Manager of Operations, you will undertake numerous tasks within the Digital Banking team, such as onboarding clients, resolving issues, communicating with customers, processing transactions, and handling data with high accuracy and professionalism.

Work Conditions

This role is primarily onsite with hybrid work arrangements. Office presence is required at EQ Bank's Toronto location on Ontario Street.

Additional Information

EQ Bank values equity, diversity, and inclusion, fostering a supportive environment for every employee. The recruitment process incorporates AI-assisted screening and validation by the talent team. Successful applicants will undergo criminal background and credit checks. Accommodations during recruitment and employment are available on request.

Compensation and Benefits (for full-time permanent roles)

• Competitive discretionary bonus
• Attractive RRSP matching program
• Medical, dental, vision, life, and disability insurance
• Employee Share Purchase Plan
• Maternity and parental leave top-up
• Generous vacation and personal days
• Virtual employee engagement events
• Professional development opportunities and career growth programs
• Ambitious opportunity to work within a leading FinTech shaping the future of banking