Operational Services Officer (Ward Services)

About the Hospital and Team

Gladstone Hospital's Operational Services team is essential in ensuring the smooth functioning of the hospital environment, enabling clinical staff to concentrate fully on patient care. This team supports various services at Gladstone Hospital, Gladstone Community Health Service, and nearby facilities, covering food services, cleaning, ward assistance, porterage, linen and waste management, along with fire, safety and security duties.

Role Overview

As a member of the Ward Services team, you will play a pivotal behind-the-scenes role. Your tasks include aiding patient transfers, moving medical equipment, providing support to Operating Theatres, and contributing to a secure and efficient setting for patients, visitors, and staff.

• Assist patients with transfers and porterage, ensuring their safe arrival to appointments and treatment units.
• Collaborate closely with nurses and healthcare professionals to support patient care, including lifting, turning, escorting, shaving, and helping with personal hygiene.
• Carry out a variety of non-clinical duties that aid clinical teams in delivering excellent care.
• Perform cleaning duties in assigned areas to maintain a clean, safe, and welcoming environment.

Ideal Candidate Attributes

• Skilled communicator who enjoys assisting others and fostering positive interactions with patients, visitors, and colleagues.
• Capable of working autonomously while being a dependable team player.
• Strong understanding of infection control practices and commitment to adhering to safety protocols.
• Dedicated to providing high-quality service and contributing to a respectful and inclusive workplace culture.

Compensation and Benefits

• Hourly wage range from $40.42 to $43.12.
• Employer superannuation contribution at 12.75%.
• Leave loading of 17.5%.
• Flexible work-life balance with varied duties.
• Access to Employee Assistance Program (EAP).
• Discounted private health insurance.
• Participation in Fitness Passport program.

Employment Conditions

Employees must comply with vaccination requirements for vaccine-preventable diseases as stipulated in the role description, both upon hire and throughout employment.

Application Process

Applicants are requested to submit an up-to-date resume with referees, a cover letter addressing alignment of skills and experience with the role, and any supplementary documentation as indicated in the role description.

Equal Opportunity Commitment

The organization is dedicated to fostering an inclusive and diverse workplace culture that respects human rights within the Queensland public sector.