Marketplace Warehouse Manager

Role overview

This position is responsible for running the full warehouse operation for marketplace sellers. The role focuses on keeping inventory accurate, ensuring orders are fulfilled on time, and coordinating logistics so customers receive a fast and dependable service.

Key responsibilities

• Handle the complete flow of warehouse work, including inbound receiving, storage, picking, packing, and outbound dispatch, while meeting service-level targets.
• Maintain accurate seller stock records, carry out reconciliations, and work to keep inventory losses as low as possible.
• Improve order accuracy, lower fulfillment mistakes, and shorten turnaround time.
• Support continuous improvement initiatives using Lean and Six Sigma methods, and assist with warehouse automation tools such as WMS and handheld devices.
• Lead, coach, and develop warehouse staff while planning manpower effectively.
• Maintain a safe work environment and ensure compliance with procedures and SOPs.
• Work closely with marketplace, logistics, finance, and technology teams to keep operations running smoothly.

What you need

• A bachelor’s degree in Supply Chain, Logistics, Business, or Engineering.
• At least 5 to 7+ years of experience in warehouse or fulfillment operations, preferably in e-commerce.
• Practical knowledge of Warehouse Management Systems (WMS).
• Demonstrated experience leading teams.
• Strong analytical thinking and problem-solving ability.

About the company

The employer is a Qatar-based super app company focused on faster delivery, shopping, and everyday convenience through technology and a global team. Its mission is to reshape daily life by connecting people with more possibilities and using innovation to go beyond conventional limits.

Values and culture

• Customer-first mindset.
• Integrity and trust in every action.
• Curiosity, creativity, and a drive to innovate.
• Ownership and leading by example.
• Working efficiently to deliver strong results.
• Teamwork and collaboration.

Perks and workplace benefits

• Opportunity to work with a global team.
• Learning support, including training budgets, courses, and development tools.
• High autonomy with ownership of your work.
• Generous leave and wellness-focused time off policies.
• Agile ways of working across product and operations.

Additional information

The organization is certified as a Great Place to Work®. It also holds ISO 9001:2015 and ISO 45001:2018 certifications, reflecting its focus on quality and workplace safety. The company emphasizes sustainable business practices, community support, eco-conscious initiatives, and CSR involvement. It also describes itself as an equal opportunity employer that values fairness, inclusion, and diversity.