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Researcher

Once For All

Basingstoke, England, United Kingdom · Full Time

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Experience
Any
Salary
GBP 27,000 – GBP 27,000 / year
Openings
1
Posted
2 weeks ago
Work mode
In office
Eligibility
Candidates with prior phone-based experience and administrative experience who can work full time Monday to Friday during office hours are eligible to apply.
Resume
Required to apply

Where you'll work

Job description

About the company

Once For All is a rapidly expanding SaaS subscription company built around cloud technology. Its platform supports customers with supply chain governance, risk management, and compliance needs.

The business serves more than 250,000 customers across the UK and operates in 20 sectors, including construction, transport, retail, hospitality, education, facility and property management, manufacturing, and local and central government.

About the role

Once For All is hiring a Researcher to join its Marketing team. In this position, you will gather and update tender information, continue researching tenders through to submission, and support post-tender information collection.

What you'll do

  • Contact clients by phone to collect details about new tender opportunities.
  • Ask thorough questions, build good rapport, and make sure all required information is captured accurately.
  • Enter collected data into the internal system so the information is properly recorded and usable.
  • Handle a fast-moving workload with regular calls and a variety of conversations each day.

What you'll need

You should have prior experience speaking with people over the phone, ideally from a sales, customer service, or similar environment. Strong administration ability is also important, since the role involves accurately recording and managing information.

You must be available to work full time, Monday to Friday, during standard office hours, for 37.5 hours per week.

Skills required

Success in this role depends on being confident on the phone and well organised in administrative tasks.

Benefits

  • Wellness fund or private medical insurance, depending on the role
  • Pension scheme
  • Life assurance cover
  • 25 days of annual leave plus 8 bank holidays
  • Continual professional development support
  • Holiday purchase option for up to 5 extra days
  • 1 paid volunteering day and 1 unpaid volunteering day
  • 24/7 employee assistance programme available all year round
  • Team and company offsite events
  • Specsavers eye care voucher
  • Free tea, coffee, and fruit each week at the Basingstoke office

Working arrangement

This is a full-time, on-site role based in Basingstoke, England, United Kingdom.

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