Key Account Manager

About the Role

Join a leading provider of technical solutions in Western Sydney, serving critical sectors such as pharmaceutical, biotech, medical devices, and chemosafety industries. This role offers a competitive salary package ranging from $120,000 to $130,000 plus superannuation, a company car, and commission opportunities. As a Key Account Manager, you will manage a portfolio of strategic, high-value accounts, driving growth, ensuring client satisfaction, and influencing commercial and operational outcomes.

Responsibilities

• Take full responsibility for managing key accounts in pharmaceutical, biotech, medical device, and chemosafety sectors to enhance client retention, satisfaction, and revenue growth.
• Establish and nurture influential relationships with senior-level stakeholders across all accounts.
• Identify and pursue new business opportunities within current and potential accounts to drive expansion.
• Develop and execute strategic account plans backed by business insights that influence client decisions.
• Engage with clients regularly through face-to-face meetings, reviews, and site visits to strengthen partnerships.
• Collaborate with internal teams weekly to ensure seamless delivery of solutions and uphold operational standards.
• Maintain precise account records, monitor performance metrics, and report on key business outcomes.
• Manage risks proactively while capitalizing on opportunities to optimize account profitability.

Candidate Profile

• Possess 3 to 5 or more years managing complex B2B key accounts within pharmaceutical, biotech, medical device, manufacturing, scientific, laboratory, packaging, or chemosafety sectors.
• Experience navigating compliance-driven and heavily regulated environments, adapting solutions to meet industry standards.
• Proven capability to blend account management with business development, achieving measurable retention and growth.
• Strong skills in building relationships and influencing senior and executive stakeholders effectively.
• Commercially savvy with the ability to identify opportunities, devise strategic initiatives, and close deals successfully.
• Highly driven with an entrepreneurial attitude and relentless focus on achieving results.

Culture and Benefits

• Work within a high-performing and collaborative team environment that encourages innovation.
• Be part of a company that values and celebrates individual contributions and supports career growth into senior account management or regional leadership.
• Earn a market-leading base salary of $120,000 to $130,000 plus commissions up to $50,000, superannuation, and enjoy the use of a fully maintained company vehicle.
• Join a market leader experiencing positive growth momentum where your performance directly influences business success and account strategy.