International Voice Process Executive – Kolkata

Overview

Join 2Coms Consulting Pvt Ltd. as a Customer Interaction Executive handling international voice processes from Kolkata. This full-time role requires dynamic individuals with strong English communication skills who can effectively manage customer interactions, including lead generation, cold calling, and upselling.

Responsibilities

• Conduct outbound calls to customers from international markets.
• Generate potential leads through targeted cold calling efforts.
• Promote company products and services by upselling and cross-selling.
• Establish and nurture positive relationships with clients.
• Resolve customer inquiries efficiently and provide prompt solutions.

Requirements

• Six months to one year of experience in an international voice process role.
• Graduation preferred; fresh graduates with applicable experience are welcome to apply.
• Excellent English verbal communication proficiency.
• Ability to work in rotational and night shifts.
• Basic computer and typing skills.
• Focus on customer satisfaction and strong interpersonal abilities.

Compensation and Benefits

• Monthly salary range of ₹22,000 to ₹25,000.
• Performance-based incentives.
• Opportunities for professional growth and advancement.
• Supportive and professional workplace environment.