Information Technology Manager

About Radisson Hotel Group

Radisson Hotel Group is among the world’s biggest hospitality groups, operating and developing more than 1,500 hotels across 95+ countries under ten distinct hotel brands. Its guiding promise, Every Moment Matters, is delivered through the signature Yes I Can! service mindset.

People are central to the company’s success and long-term growth. Team members are encouraged to be Moment Makers, supported by a culture and environment designed to help them perform at their best every day, everywhere, and at every moment.

Role Overview

The Information Technology Manager will lead technology operations with a forward-thinking, solutions-oriented approach. The role is responsible for strengthening IT capabilities, supporting business priorities, and ensuring that systems, standards, and service delivery remain reliable and effective.

Key Responsibilities

• Protect the security, stability, and upkeep of IT systems, while making sure internal procedures remain strong and current.
• Work closely with business teams to support readiness plans, contingency measures, system rollouts, user acceptance, and compliance-related KPIs.
• Create and put into practice IT strategies, communicate objectives across the organization, and review hardware and software performance to support informed business decisions.
• Maintain a clear understanding of the organization’s IT architecture and overall system goals so IT functions remain controlled, monitored, and efficient.
• Handle discussions and coordination around installations, service contracts, and maintenance arrangements, while managing upgrades and licence renewals on time.
• Develop productive working relationships with important internal and external stakeholders.
• Assess system performance against company standards and recommend improvements that increase efficiency and business value.
• Ensure legal, policy, audit, and due-diligence requirements are properly planned, executed, documented, and followed up for both internal and external reviews.

Requirements

• Demonstrated experience in information technology with strong analytical and troubleshooting abilities.
• Proven leadership capability, with a practical, example-setting management style.
• Strong commitment to service excellence and an interest in the hospitality sector.
• Ability to think creatively and provide useful recommendations and solutions.
• High personal integrity and the ability to work effectively in a demanding, high-expectation environment.

What We Offer

• The opportunity to be part of a hospitality brand that values memorable guest experiences and daily service excellence.
• Support for professional growth, learning, and career development.
• An inclusive, collaborative, and enjoyable workplace culture with diversity and belonging initiatives.
• The chance to contribute ideas and make a meaningful impact within hospitality and the wider community.
• Global team-member travel benefits, including up to 53% off stays at over 1,500 hotels worldwide.
• At least 30% off for friends and family.
• Exclusive savings on breakfast, food and beverage, spa services, and more.

Additional Information

Applicants from all backgrounds, abilities, and experiences are encouraged to apply. Reasonable adjustments during the application process can be requested if needed.

This opportunity is based in Fujairah, Fujairah Emirate, United Arab Emirates and is a full-time, on-site position.