Human Resources Generalist

About Dragonfly Health

Dragonfly Health operates a care-at-home data, technology, and services platform, including a large-scale durable medical equipment (DME) and pharmacy offering. Backed by more than two decades of experience, the company combines advanced technology with analytics to coordinate DME and pharmaceutical services through one streamlined solution for caregivers, patients, and families. Its services reach more than 145,000 patients each day across all 50 states.

The organization is focused on improving hospice and post-acute healthcare through innovation, teamwork, and compassionate service. Employees are offered a collaborative and inclusive environment with opportunities to develop professionally, learn continuously, and advance their careers.

Dragonfly Health describes its mission as transformational, aiming to deliver not only equipment and medications, but also reassurance, comfort, and adaptable support. The company values agility, responsiveness, and a willingness to do whatever is needed for patients and teams.

Role Overview

As a Human Resources Generalist, you will help shape a supportive and engaging employee experience across a multi-state workforce. This position is centered on onboarding, employee relations, manager support, culture-building, and consistent HR practices.

What You Will Do

• Provide direct support on employee relations matters, including manager coaching on performance concerns, corrective action, and terminations, while also carrying out investigations to reach fair and compliant outcomes.
• Work with HR leadership to apply multi-state employment laws and company policies in a way that maintains compliance and supports a positive workplace experience.
• Plan and run onboarding and training programs for new hires and managers across both remote and in-person settings, ensuring the process is consistent, engaging, and aligned with company culture.
• Partner with HR and business leaders on culture-building efforts, employee engagement activities, and integration work tied to mergers and acquisitions.
• Support performance management by reviewing evaluations, monitoring completion, and advising leaders so standards remain consistent and aligned with company expectations.
• Assist with workers’ compensation administration, conduct exit interviews, review HR metrics, and support audits, compliance tasks, and continuous improvement efforts that improve retention and employee experience.

What We Offer

• Competitive annual compensation of $90,000.00
• Full benefits package, including medical, dental, vision, paid time off, and a 401(k) with employer match
• Opportunities for professional growth and career progression
• A collaborative and flexible team environment
• A workplace centered on technology and innovation
• Work that contributes directly to patient care and a meaningful mission

Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related discipline, or equivalent experience
• At least 3 years of experience in a Human Resources Generalist role, with strong involvement in employee relations, onboarding, and performance management
• Experience supporting a workforce across multiple states, with knowledge of federal and state employment laws and experience in both remote and on-site environments such as warehouse, pharmacy, or operations settings
• Strong abilities in employee relations, organization, communication, analysis, and influence, along with a high level of professionalism
• Hands-on experience with HRIS platforms such as UKG, Workday, or similar tools, plus Microsoft Office Suite
• Preferred familiarity with workers’ compensation procedures
• Preferred professional certification such as PHR or SHRM-CP

Why This Role Matters

This position is essential to delivering consistent and high-quality HR support across the organization. It serves as a key link between employees, managers, and HR strategy, helping ensure fair policy application, strong manager support, and a positive employee experience.

By balancing compliance responsibilities with a focus on people and culture, this role helps create a stable, engaged, and high-performing workforce that supports business success.

Additional Information

This role is designed for a remote, full-time employee based in the United States. The job emphasizes both compliance and employee experience, and it supports a multi-state workforce.