Human Resources Business Partner

About Baycrest Corporate Centre for Geriatric Care

Baycrest Corporate Centre for Geriatric Care acts as the main administrative office for the Baycrest Seniors Care group of organizations. It supports the hospital, long-term care home, research centre, education initiatives, and residential living communities. As the central hub for a system devoted to aging and brain health, it connects people, shared values, and organization-wide services to improve care and experiences for older adults.

Guided by inclusion, collaboration, ambition, respect, and excellence, the centre creates a workplace where teams can perform well and work together effectively. Its role spans both strategic planning and everyday operational support, helping bring the vision of a world where every older person lives with purpose, fulfilment, and dignity to life.

Role Overview

The Human Resources Business Partner is a key strategic and operational partner supporting Baycrest's People Strategy. The role supports the Research & Education, Innovation, Foundation, Terraces, and Corporate portfolios, and reports to the Director of Human Resources. Working closely with managers, union representatives, and other leaders across hospital and long-term care settings, this position drives employee relations and labour relations initiatives while helping build a strong employee experience. The role is essential to promoting productive labour relations, effective HR practices, and employee engagement.

What You Will Do

• Partner with managers to build forward-looking HR plans that improve retention, engagement, and workforce planning, supporting Baycrest's people strategy.
• Use workforce data and human capital metrics to inform decisions, planning, and long-term strategy.
• Build trusted working relationships with hospital leadership and collaborate closely across HR and the wider organization.
• Act as a reliable advisor to employees and leaders, ensuring HR guidance reflects current best practices.
• Coach leaders on the interpretation and application of legislation, company policies, and appropriate resolution of HR matters.
• Help develop and maintain HR policies, programs, and procedures that align with organizational values, regulatory requirements, and business goals.
• Work with managers and the Talent Acquisition Specialist to identify talent gaps, shape recruitment strategies, and strengthen pipelines for critical roles.
• Track workforce trends and key HR indicators such as turnover, sick leave, absenteeism, performance, and retention, then translate findings into practical recommendations.
• Serve as the primary contact for HR service issues and complaints, ensuring concerns are handled promptly and effectively.
• Support the delivery of HR services across operations, recruitment, total rewards, and organizational effectiveness.
• Encourage morale, engagement, fairness, diversity, and equity across the workplace.
• Support managers in resolving complex employee and labour relations matters in ways that help meet operational and clinical goals.
• Act as a mentor and practice leader for fellow HR business partners, drawing on advanced labour relations and HR experience.
• Build strong working relationships with union leadership to support effective labour relations and organizational objectives.
• Lead both formal and informal labour relations processes, including grievance handling and labour-management committees.
• Conduct and manage full-cycle workplace investigations, including the preparation of detailed briefing notes and analysis in line with departmental standards.
• Collaborate with Occupational Health and Safety on return-to-work planning, accommodations, attendance support, and injury/illness reporting.
• Keep current on HR trends and industry developments and apply relevant insights to the organization.

Qualifications

• At least 3 to 5 years of experience in a generalist human resources role.
• A degree in Human Resources, Labour Relations, or a related discipline.
• CHRL certification is preferred.
• Strong coaching, counselling, and facilitation abilities for guiding managers and directors in effective employee and labour relations practices.
• Excellent customer service skills with sound judgment, critical thinking, and problem-solving ability.
• Proven ability to deliver dependable service and work toward solutions that support organizational goals.
• Strong negotiation and consensus-building skills.
• Well-developed interpersonal, communication, conflict resolution, and decision-making skills.
• Strong relationship-building skills, including the ability to influence, coach, partner with, and establish credibility with leaders and HR colleagues.
• Change management capability, with the ability to help drive and support organizational change.
• Solid business acumen and the ability to address issues objectively, flexibly, and effectively.
• Experience in healthcare, long-term care, or the public sector within a unionized environment is preferred.
• Working knowledge of relevant employment and labour laws, including Employment Standards, the Ontario Labour Relations Act, and the Human Rights Code.

Employment Details

This is a permanent full-time position. The shift is daytime, with a hybrid arrangement requiring 3 days onsite. The role includes 70 bi-weekly hours, with 7 hours per shift. The position is non-union.

Compensation

The salary for this role is $102,072 to $127,590 per year. Placement within the range depends on role-related knowledge, skills, abilities, education, experience, market conditions, and internal equity. Baycrest emphasizes equitable and transparent pay practices, and the starting salary is determined using these factors.

Additional Information

Posting number: 9567.