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Future Opportunities: Retail

Swatch

Ottawa, Ontario, Canada · Full Time

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Experience
Any
Salary
Openings
1
Posted
4 hours ago
Work mode
In office
Eligibility
Candidates interested in retail careers, from entry-level sales roles to store leadership positions, may apply. People with a passion for customer experience, fashion, art, and design are especially suited. Leadership applicants should bring prior retail experience along with a record of developing…
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Where you'll work

Job description

About the Company

Swatch brings together art, design, fashion, and technology, adding its own creative edge to each. The brand is known for distinctive style, trend-forward aesthetics, and tech-friendly details that make every watch feel expressive and modern.

Role Overview

This opportunity is for future retail openings across Swatch stores. The company is creating a talent pool of enthusiastic retail professionals who may be considered for upcoming roles at different levels, from customer-facing positions to store leadership.

Potential roles include Sales Associate, Sales Lead / Key Holder, and Assistant Store Manager.

Sales Associate Responsibilities

  • Provide customers with a personalized and memorable shopping experience aligned with the Swatch brand.
  • Explain products clearly and confidently while bringing energy and authenticity to every interaction.
  • Assist with merchandising, visual presentation standards, and day-to-day store activities.
  • Help maintain an upbeat, welcoming, and inclusive store atmosphere.

Sales Lead / Key Holder Responsibilities

  • Take charge on the sales floor to support revenue growth and improve the customer journey.
  • Assist with store opening and closing routines, along with other operational tasks.
  • Guide, support, and motivate team members to perform at their best.
  • Represent the brand professionally and set the standard for others to follow.

Assistant Store Manager Responsibilities

  • Work closely with the Store Manager to support overall store performance and business goals.
  • Supervise, mentor, and develop a strong and effective team.
  • Manage daily operations such as scheduling, inventory control, and visual merchandising execution.
  • Encourage a workplace culture built on responsibility, creativity, and teamwork.

Who This Role Suits

The ideal candidate is someone who naturally connects with people and enjoys delivering excellent customer experiences. A genuine interest in fashion, art, and design trends is important, along with the energy to succeed in a busy retail setting. The role also suits someone who is adaptable, positive, and collaborative. Candidates for leadership positions should already have retail experience and a strong focus on team development and results.

Why Join Swatch

Swatch offers the chance to work for a globally recognized, design-driven brand. Team members become part of a culture that values innovation, individuality, and self-expression, with opportunities to grow across the wider Swatch Group.

Additional Information

This posting is for a future opportunities talent community rather than a single immediate opening. By joining the network, candidates may be among the first considered when new retail positions become available.

Job Location: Rideau Street 50, K1N 9J7 Victoria BC VW X, Canada (Ontario)

Company Address: The Swatch Group (Canada) Ltd. 555, Richmond Street West Suite 1105 CA-Toronto M5V 3B1, Ontario Canada

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