Founder's Associate (CTO Office) - Part-Time Onsite

About the Company

Every 10 minutes, there are 18 million interactions globally between consumers and businesses. For decades, customers on the consumer side of these communications have faced frustrating experiences like long waiting times, robotic phone menus, repeated explanations, and often unhelpful advice. Most consumers still cannot simply express their problems using natural language when interacting with companies.

Artificial intelligence is transforming this landscape by enabling companies to have natural conversations with their customers at scale. In the near future, every B2C company—from energy providers to telecommunication firms to insurers—will utilize AI agents to handle customer interactions. The volume of conversations that businesses manage is expected to rapidly increase.

At telli, we address the challenges brought by this evolution. Leading B2C enterprises such as Sky have already adopted telli’s platform to deploy thousands of voice agents, providing customers with a new conversational experience. While creating a voice agent initially may be straightforward, achieving meaningful outcomes for customers and businesses is much tougher. telli empowers companies to build, deploy, and continuously improve consumer-facing AI voice agents at scale. We believe this will be one of the most significant software categories in the coming decade, and we are committed to leading this space.

Our small, AI-focused team enjoys tackling tough problems. Whether in engineering, product development, or go-to-market strategies, we build quickly, experiment continuously, and extensively leverage AI model capabilities. We value humility, low ego, personal ownership, and constant challenge in our work.

About the Role

This position is ideal for highly driven technical or product-minded individuals who aspire to launch their own startups in the future. You will work closely with our CTO, Seb, addressing critical daily challenges.

Potential responsibilities include:

• Supporting recruitment efforts to attract top-tier engineering talent
• Coordinating hackathons and attending relevant events to connect with exceptional technical and product professionals
• Investigating product and customer challenges to inform and shape the product roadmap

Candidate Profile

• Ability to think quickly and act decisively
• High initiative with a "just get things done" mentality
• Clear and precise communication skills
• Receptive to direct and candid feedback
• Motivated by the company’s priorities rather than personal preferences
• Deep enthusiasm and knowledge about AI
• Strong product intuition and taste
• Academic background in a technical discipline from a prestigious university