Food Outlet Supervisor
Hillcrest, Queensland, Australia · Full Time
Be the first to apply
- Experience
- 2+ yrs
- Salary
- —
- Openings
- 1
- Posted
- 2 days ago
- Work mode
- In office
- Resume
- Required to apply
Where you'll work
Job description
About Greenbank Services Club
Become a valued member of Greenbank Services Club, a celebrated and recently renovated venue proud to be named Club of the Year in 2026. This dynamic destination integrates community spirit, diverse cultures, and entertainment, offering seven distinct cuisines, fresh spaces, and complimentary live performances. Join us to grow in an energetic and welcoming environment.
Role Overview
We are seeking a Food Outlet Supervisor to lead daily operations at the Gardens Steak and Seafood restaurant, recognized as the top boutique dining establishment of 2026. This role is hands-on, focusing on upholding exemplary service standards, training, and promoting staff development within the food outlet team.
Key Responsibilities
- Coach, mentor, and enhance the skills of the food outlet team.
- Develop and execute daily operational plans.
- Ensure timely, professional customer service delivery.
- Maintain rigorous cleanliness standards for the outlet and its equipment.
- Handle and resolve client complaints promptly and effectively.
- Contribute to the creation and design of food menus.
- Guarantee compliance with all relevant legislation.
- Be available for flexible scheduling to meet operational demands.
Candidate Profile
The ideal candidate will have a background in hospitality or customer service, with at least two years of relevant experience. A strong commitment to outstanding customer engagement, ability to foster lasting client relationships, and professional demeanor are essential. Candidates must be able to work autonomously and collaboratively, adapting to a rotating roster that covers early and late shifts seven days a week including public holidays.
Essential Skills and Qualifications
- Proven leadership capability with experience coaching diverse teams.
- Skillful communication and customer relation abilities.
- Effective time management and organizational aptitude.
- Excellent personal grooming and presentation standards.
- Minimum two years in hospitality.
- Mandatory RSA and RSG statutory licenses.
- Proficiency in conflict resolution and employee engagement.
- Valid work authorization for Australia.
Additional Information
No agencies or recruitment firms, please. This is a permanent full-time position based onsite in Hillcrest, Queensland.