DES Job Coach
Salisbury, South Australia, Australia · Full Time
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- Experience
- Any
- Salary
- —
- Openings
- 1
- Posted
- 16 hours ago
- Work mode
- In office
- Eligibility
- Candidates with experience in customer service or client-facing work who are comfortable supporting people, engaging with employers and stakeholders, and working toward employment outcomes are encouraged to apply. The employer also welcomes applications from people with disability, mental health co…
- Resume
- Required to apply
Where you'll work
Job description
About the organisation
atWork Australia provides employment services on behalf of the Australian Government. The organisation helps Australians living with disability, injury, health conditions, or other barriers to work find suitable employment and remain in it. Its mission is to bring people and businesses together so both can succeed, with a strong belief that work should be accessible to everyone.
The team delivers personalised, end-to-end support by helping clients set goals, prepare resumes and interviews, connect with allied health professionals, access training and financial assistance, and build the confidence needed for lasting employment. atWork Australia also works with employers to broaden access to diverse, job-ready talent and foster inclusive workplaces.
The culture is built on integrity, compassion, and determination, with a focus on helping clients improve their lives through meaningful work.
About the role
This is an on-site opportunity based in Northern Adelaide. The organisation is seeking a Job Coach who is passionate about making a real difference in people’s lives and supporting clients on their path to job readiness and sustainable employment. The role offers strong potential for career growth within the team.
What you will do
- Support and encourage participants through suitable activities that help them move towards employment.
- Develop and maintain relationships with local employers to identify suitable job opportunities for clients.
- Promote clients directly to employers through reverse marketing.
- Help place participants into long-term employment that leads to successful outcomes.
- Maintain accurate records and documentation while following compliance and contractual obligations.
- Deliver a high standard of service to clients, employers, and other stakeholders throughout the process.
What you should bring
- Experience in customer service or another client-facing role.
- Prior experience supporting people through challenges is preferred.
- Comfortable and confident communicating with both internal teams and external partners.
- Ability to work toward KPIs and achieve placements that create stable, lasting employment.
- A genuine interest in contributing to a purpose-led organisation focused on connecting people and business.
Additional information
What the employer offers:
- Continuous career development and opportunities across the country.
- Access to MedHealth Academy, including a personal development plan.
- Opportunity to complete a Certificate IV in Employment Services, subject to conditions.
- Job security with guaranteed full-time hours.
- Employee benefits such as health insurance discounts, access to psychology services, the option to purchase extra leave, roadside assistance, and paid parental leave.
Equal opportunity and recruitment support
atWork Australia welcomes applications from people with disability, including mental health conditions, people from culturally and linguistically diverse backgrounds, LGBTQI community members, veterans, carers, and Indigenous Australians. The organisation can adjust the recruitment process to accommodate accessibility needs.
How to apply
Interested candidates can submit a resume through the application process provided by the employer.