Customs Import Specialist

Role Overview

This full-time onsite position in Hamilton, Ontario focuses on managing import documentation, checking compliance details, and supporting customs entry work for shipments moving between Canada and the United States.

Key Duties

• Handle incoming paperwork, begin the logging workflow, verify that the information meets Canadian and U.S. customs standards, complete document processing, close out billing, and send records to the relevant parties.
• Track shipment updates through daily monitoring reports, confirm that required measurement standards are being met, and flag any exceptions without delay.
• Investigate and interpret CBSA rules related to USMCA, D/T, GST, and other import entry needs.
• Stay current on new government agency compliance rules and work them into day-to-day procedures and standard operating practices.
• Check tariff classifications for correctness and coordinate fixes whenever discrepancies are found.

Requirements

• A four-year BS/BA degree is preferred, though it is not mandatory.
• A Certified Customs Specialist (CCS) credential or compliance diploma is preferred.
• At least 2 years of experience in import trafficking work with a freight forwarder or broker is preferred.
• 2 to 3 years of customer service experience is preferred.
• The role calls for the ability to thrive in a fast-moving environment.
• Strong communication, organization, and accuracy skills are required.
• Teamwork capability and prior leadership exposure are highly valued.
• The candidate should be comfortable learning and using different computer applications.

Additional Information

This is an onsite full-time role based in Hamilton, Ontario, Canada. The compensation details were not provided in the source.