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Customer Support Executive
Ahmedabad, Gujarat, India · Full Time
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- Experience
- Any
- Salary
- INR 125,000 – INR 325,000 / year
- Openings
- 1
- Posted
- 6 hours ago
- Work mode
- In office
- Education
- Any graduate
- Eligibility
- Any graduate can apply for this position.
- Resume
- Required to apply
Where you'll work
Job description
About WMart Infocom
WMart.co.in aims to be the world's most customer-focused company, offering a platform where customers can find and purchase nearly anything online.
Job Responsibilities
- Respond to customer inquiries through calls, chat, and email platforms.
- Efficiently resolve customer complaints and issues while maintaining professionalism.
- Keep precise and up-to-date documentation of customer interactions and transactions.
- Collaborate with different internal departments to address and solve customer problems.
- Strive to maintain and increase customer satisfaction levels.
Candidate Requirements
- Proficient communication skills in both English and Hindi.
- Fundamental computer literacy.
- Previous experience working in customer support roles.
- Capability to perform effectively within a dynamic, fast-moving work environment.
- Demonstrates problem-solving skills and eagerness to learn new concepts.
Additional Details
Location: WMart Infocom, F-517, 4th Floor, F-Block, Sobo Center, South Bopal, Ahmedabad - 380058
Interested applicants should send their updated CV via WhatsApp to 7600442400. For further information, contact Mr. Divyesh (HR Executive) on WhatsApp at the same number.