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Customer Support Executive
Bengaluru, Karnataka, India · Full Time
Be the first to apply
- Experience
- Any
- Salary
- INR 180,000 – INR 240,000 / year
- Openings
- 1
- Posted
- 9 hours ago
- Work mode
- In office
- Education
- Any Graduate
- Eligibility
- Any Graduate
- Resume
- Required to apply
Where you'll work
Job description
About the Company
Zeitgeist Retail Pvt. Ltd (ZRPL) is a prominent Indian online retailer specializing in Consumer Electronics. Recognized by many top brands, it offers comprehensive E-Commerce Services across the value chain.
Job Responsibilities
- Handle customer inquiries received through phone calls, emails, and chat platforms.
- Address and resolve customer concerns efficiently, demonstrating empathy and accuracy.
- Work collaboratively with internal teams to enhance operational processes.
- Strive to maintain a high Net Promoter Score (NPS) by ensuring outstanding communication with customers.
Perks and Benefits
- Provident Fund
- Health Insurance