Customer Support Executive

About the Company

Zeitgeist Retail Pvt. Ltd (ZRPL) is a prominent Indian online retailer specializing in Consumer Electronics. Recognized by many top brands, it offers comprehensive E-Commerce Services across the value chain.

Job Responsibilities

• Handle customer inquiries received through phone calls, emails, and chat platforms.
• Address and resolve customer concerns efficiently, demonstrating empathy and accuracy.
• Work collaboratively with internal teams to enhance operational processes.
• Strive to maintain a high Net Promoter Score (NPS) by ensuring outstanding communication with customers.

Perks and Benefits

• Provident Fund
• Health Insurance