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Customer Support Executive
Mumbai, Maharashtra, India · Full Time
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- Experience
- Any
- Salary
- INR 25,000 – INR 47,000 / month
- Openings
- 1
- Posted
- 3 hours ago
- Work mode
- In office
- Education
- Graduation
- Eligibility
- Candidates who are graduates with excellent English communication skills, fluent in Telugu and Hindi, and have at least 0.6 years of experience in customer service can apply. Preference for applicants with BFSI sector knowledge. Age should not exceed 34 years.
- Resume
- Required to apply
Where you'll work
Job description
About the Role
We have an urgent opening for the position of Customer Support Executive to be based at our office in Dadar West, Mumbai. The role demands excellent communication skills and the ability to efficiently address customer inquiries.
Key Responsibilities
- Provide prompt and effective support by resolving customer queries.
- Deliver high-quality customer service according to company standards.
Required Qualifications and Skills
- Graduation degree is mandatory.
- Strong command over English with excellent communication abilities.
- Fluent in Telugu and Hindi, along with exceptional English language skills.
- Familiarity with customer service concepts.
- Preferably possess knowledge of the Banking, Financial Services and Insurance (BFSI) sector.
Experience and Work Conditions
- Minimum of 7 months experience in a relevant field preferred.
- Age limit up to 34 years.
- Work schedule includes six working days per week with Sunday off and only day shifts.
Compensation
The remuneration can reach up to INR 47000 per month, depending on the candidate's skills and experience.
Selection Process
- Interview rounds include HR screening, AMCAT test, operations round, and final client interview.
Additional Details
Work location is fixed at Dadar West, Mumbai. For inquiries, candidates may contact Rijvana Chougule, Senior HR Executive, Teleperformance India at 9960226675 or via email [email protected].